My husband did a pickup order this afternoon. I ordered the country fried steak ain't got no gravy on it. We didn't exclude the gravy and we definitely wanted the gravy. UPDATE
I am not sure why I even go back. I placed an order online for curbside pickup. I get there and it tells me to park in the curbside area which there is none. And it says to call them. When I call them no one answers and it goes to a fax machine tone. Why have a service that you can't even provide? And then the manager always comes on to these reviews and says that she will fix if you call her. How can I do that if no one answers?
I went in last night to have a nice meal by myself. I was set down right away (the only plus). I ordered the deal burger. The burger was a regular burger with cheese, onions, lettuce and tomato. When I ordered I said "I would like _ burger. With seasoned fries." That is IT! I did not take away anything and I did not add anything. When I got my food the burger seemed a little small. I opened it up and it was bun, meat, cheese , bun. THAT WAS IT! I told a server and even showed him. I pointed to what I wanted on the menu. He said "Oh the beer batter onion rings." NO! I showed you a burger, why would I have wanted union rings? They took it back. I thought they would have made me a whole new meal. But nope, they just added the fixing on top. The server was nice and checked on me to see what was wrong. But no one was very apologetic. She just asked if I wanted my fries re-made. I said no because I did not want to wait any longer for something that was subpar in the first place. When I got my bill there was no discount for my troubles or nothing. When I went to the register to pay no one said anything about. I would think that someone would have said sorry or taken even 10% off or something. I am was not coming in looking for a discount or free things. But when you bring me food and don't even bring what it comes with I would have liked something for my time.
Every time I come here (which is going to be 0 now) I always have a problem! This is the only time the food was not SUPER slow. I have come before and my husband got one of the breakfast bowls and it had eggshells in it. The serve had the nerve to ask us if we put them there. WHAT?! Yes, we just walk around with eggshells in our pockets!?????
I would rather go to ihop or village inn (which I...
Read moreI visited the Denny's location on Wednesday night and had the misfortune of being served by Bryce. His behavior and attitude were completely unacceptable.Throughout my meal, Bryce seemed more interested in socializing with a kid playing music on a speaker and a younger female who arrived later. As a result, I was consistently neglected. It took an astonishing 30 minutes to get my drinks refilled, and my food sat in the window for 20 minutes before I finally received it.When I politely asked Bryce about the delay, he rolled his eyes, sighed, and mumbled under his breath. This dismissive behavior continued throughout my meal. When I requested condiments, drinks, or clarification on my order, Bryce acted as though I was bothering him.To make matters worse, I specifically asked for no onions due to a severe allergy, but my dinner arrived with onions anyway. When I pointed out the mistake, Bryce's response was appalling. Instead of apologizing and offering to remake my meal, he told me I could simply "pick the onions out." This is not only unacceptable but also dangerous, considering the severity of my allergy.It's sad, because I used to love coming into Denny's, especially when Brooke and Jasmine work. They always provide impeccable service, and my orders are always correct and delivered promptly. The contrast between their excellent service and Bryce's abysmal performance is striking. What's more, Brooke and Jasmine have always been patient and respectful when I've had questions or concerns about my order. If I asked them about the ingredients in a skillet or expressed concerns about my meal, they never talked to me like I was incompetent or annoying. They listened attentively, answered my questions clearly, and made sure I felt heard and valued. Bryce, on the other hand, made me feel like I was a bother, like my questions and concerns were an inconvenience. This kind of behavior is not only unprofessional but also unacceptable. I don't know who let Bryce work here, but whoever it was made a serious mistake. Bryce needs to reassess his priorities and improve his customer service skills dramatically. Until then, I would advise others to avoid being served by Bryce at this location. Denny's, I hope you take my feedback seriously and take necessary steps to ensure that your customers receive the level of service...
Read moreLet’s talk Denny’s, the diner that’s basically the lovechild of a Waffle House and a fever dream where pancakes are currency. Walking in feels like strutting into a 24/7 breakfast bonanza, where the atmosphere’s so cozy it could convince a grizzly bear to chill with a coffee. Neon lights, checkered floors, and booths that have overheard more late-night confessions than a priest on Red Bull—this place is vibes on steroids. The food? Oh, it’s stupidly great. Like, “I’m writing a love song to this bacon” great. Whether you’re smashing a Grand Slam that hits harder than your ex’s passive-aggressive texts or diving into a burger so juicy it deserves its own rom-com, Denny’s is serving comfort food that slaps your soul silly. The menu’s got more options than a dating app in a big city, and every bite feels like a high-five from a fry cook who gets you. The staff? Freakin’ legends. They’re zipping around like they’ve got roller skates and a triple espresso IV drip, tossing out smiles like they’re Oprah giving away cars. “You get a grin! You get a grin!” They’re so on point, I almost didn’t care when they fumbled my order—my eggs showed up scrambled instead of over-easy, like they decided to audition for an omelet at the last second. But mistakes happen, even to diner deities. They fixed it faster than you can say “more hashbrowns, stat,” so no harm, no foul. The atmosphere’s like if a hug and a jukebox had a baby. It’s the kind of spot where you can roll in at 3 a.m. with your ragtag crew of insomniacs, your screaming toddler, or just your post-karaoke regret, and Denny’s is like, “Welcome home, weirdo.” Bottom line: Denny’s is a greasy-spoon palace with food so good it could make a vegan rethink their life, staff who deserve their own sitcom, and an atmosphere that’s basically a warm blanket with a side of fries. One order slip-up? Pfft, that’s just the universe keeping them humble. I’m already dreaming of my next Moons Over My Hammy, and I’ll be back faster than you can say “syrup...
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