Very disappointed with this location and will not be back. Little Caesars has traditionally been a very quick, easy, and straight forward pizza experience that I could always count on. This evening's experience was not that case. I attempted to order an extra most bestest stuffed crust pizza, but the employee taking my order was completely incompetent and could not understand even the simplest order for a single pizza. He kept asking if the order was for 2 pizzas because "there's no such thing as a stuffed crust extra most bestest". Finally I told him I wanted whatever the stuffed crust pizza was they had on menu with pepperoni. The employee then charged me for a custom stuffed crust pizza, which was more expensive than the menu stuffed crust pizza and had reduced cheese and toppings. Upon pick up I confirmed with the manager that they still have the stuffed crust extra most bestest, and was told if I wasn't happy with my pizza my money could be returned if I didn't want my pizza. It was closing time and I couldn't even have another pizza made the way I wanted. The fact that a simple, single order of a menu item couldn't be done correctly is very frustrating and has completely disrupted my trust in...
Read moreThis Little Caesars needs to learn from the owner and employees of the Ankeny store on how to properly prepare and proof/rise their dough and about a more friendly customer service. Around 4:15pm on Friday 02/07/20, I asked the young female manager on duty for a side of buffalo wing sauce, which she said it would cost $2 for a small cup. I told her that Ankeny charges me only $1 and requested her to match that, then she replied saying, "well this isn't Ankeny and we have a different owner". So I declined the sauce and then ate 2 slices of their improperly prepped dough/cardboard pizza. I understand it's a $5 pizza, but the Ankeny store has great employees who make the dough properly that makes the $5 pizza more like a $15 pizza of a much higher quality. If all Little Caesars quality and service was like Ankeny, then they could rule the market easily. Will never visit this Clive...
Read moreI walked in tonight and ordered a The most bestest pepperoni, add pinapple and very light on the sauce. That is what I paid for $6 plus $1.75 for the extra topping. The young guy in the back brings out my pizza and shows it to me and it's only pineapple. I explain to him what I ordered and he says no we don't do that. I pointed to the sign that clearly states most bestest for $6 add any additional toppings for $1.75 each. So he goes back and remakes the pizza. Get it home and it's a regular $5 pepperoni with pineapple and very little cheese. There were maybe 3 slices of pepperoni to a slice of pizza. This is not the first time I have had issues with my order. I ask for very light sauce and they can't seem to understand cause it is always caked with sauce. I'm not real impressed with the service there and the fact they want to argue with...
Read more