McDonald's — Restaurant in Cocoa

My car wouldn't start when went to leave employee refused to allow me to use an outlet to charge my car battery even after hours of noone stopping to help and jump me. Meanwhile this is 12 midnight 12:30 Am. Then Finally after I ask employee again if can please use outlet instead of saying to me again for 100 times to look harder around the building when he knew damn well I walked around building and every pole and light of McDonalds and all surrounding closed stores to where would have to push car to anywhere else to get outlet. To my surprise employee allows us to use outlet and then 15 minutes later car starts up after able to get it charged and we can finally leave 245 am or 3 am. I'm sorry but I am sure he could have helped me a lot earlier knowing what I was doing and knowing noone was stopping on main road with me holding jumping cables and he heard me on phone with AAA and heard them say who knows when someone can be out to me but they will call when on way be awhile though. I am thankful that employee finally did help though you have no idea how relieved I was. Especially being a woman alone and noone helping I was feeling not safe and all kinds of not good feelings and a bit scared. Nothing I tried was getting anyone to help. Even sheriff's cars drove by me. Not good to ever feel way I did that night. I'm still shaken about it all. I do apologize I know stores have strict rules and regulations but all I wanted was him to plug in a plug for me not to have employee come outside and help jump me or me go inside at all I feel I was not asking for anything to where anyone would be in any danger. If anything if he didn't help me who knows I may have ended up in some kind way night was going with noone acknowledging I needed help. Instead they would turn heads and drive faster like I couldn't see them or that they never made eye contact with me at all. In Boston where I from I never would have been in trouble more than 10 minutes before someone would have stopped and helped me. Noone pretending to not have seen me for sure. Like where did people's respect and how so many are ok with acting like didnt see me so wouldn't get involved. Really ??? I never would have been able to drive away especially not acting like I didn't see a woman needing car help after midnight noway I never would have been able to sleep wondering if that woman got home safely. I'm greatful noone had to turn their heads from the news where they could have seen me with a different ending of my night one not good at all. Thanks to all the good Samaritans who don't want to get involved. Wow all I...

I wish I could leave 0 stars because this is, by far, the WORST McDonald's I've EVER been to. The staff, Management included, are extremely rude and they could all use some extensive customer service training. The girl who took my order was the worst. First, I was the only person in line, and the girl, whose name was Marcella, didn't even acknowledge me. She looked over at me, then turned around, and continued her conversation with a coworker, then began flirting with another coworker, then took her phone out and began texting. The whole time I'm looking right at her thinking she's at least going to say, I'll be right with you, but she still said nothing. This went on for six and a half minutes. When she was finally done texting she walked up to the register and just looked at me like I was wasting her time. She never said a word, never said, May I take your order, nothing. I said, are you ready for my order, she just nodded her head yes. I placed my order, then began to wait. I asked for the fries to be cooked to order. The fries came out first, approximately five minutes later, my sandwich came out. By that time the fries were cold. Then, there was no Sweet Tea in the lobby, so I asked if she could get it from the Drive thru. It was another seven minutes before I received it, and I had to ask two more people if they could get it for me because Marcella was too busy talking and texting again to be concerned about getting it. By then, all of my food was cold. And, this isn't the first time this girl has acted like this. Perhaps if management made her leave her phone put up, and told her to stop fraternizing while she's supposed to be working, then she could concentrate more on her job and tending to the customer's who, in reality, are paying her salary. I will NEVER return to this...

By far the worst experience I have ever had.!I went back assuming the first visit may have been due to circumstance that day. No on my second visit- IT WAS EVEN MORE AWFUL. Not only was I treated rudely on sight I was very unhappy with the presentation and quality of what I ordered. I own a business and would be ashamed to have employees like the ones that work at this location.

I ordered a quarter pounder and a caramel sundae to go from inside. Once I got to my car 35 min later, my sundae was all over my sandwich- caramel was oozing out of the top of the cup.?i grabbed the cup and it went everywhere in my car and all over me. Due to the nasty attitudes of the manager and the girl at the front counter I felt targeted. I was smiling when I entered this establishment and very insulted by the time I left. My questions were barely answered and I got dirty looks accompanied by rolling eyes. You couldn’t pay me to visit here again. Do yourself a favor and avoid at all costs.At this rate they will be shut down soon and think about this...if they are that uninterested in us as customers I have to be fearful of their level of cleanliness. I really hope upper management sees this review because this location should be shut down. Start over please. If I could have rated this with 1/2 a star I would have because all I can say is the air...