Panera Bread — Restaurant in Columbia Township

This place is really a joke, I went there knowing how they will again do what they are good at doing. First of all, my company has ordered from this store and we have them forget a bunch of thing. So big orders are not the best for this place, they will mess it up!!!!

I get on here with my friend, on the drive through, we ask for a half salad of the Goddess cobb with chicken and a full tuna sandwich, we made sure to repeat this order while still on the drive thru. we get on the window, the guy on there charges us for a full sandwich and a full salad; DUDE DO YOU KNOW MY BUDGET???? Like what? and then he says that he charged for the right amount, that the receipt was badly printed!!!! LIKE WHAT???

Whoever is managing this place, get your life together!!!! Sit down your employees and show them what to do, unless you personally don't know what to do!!!

I am never coming back and my company won't order from you anymore!!!!!!!!!!!!!!!!!!!! Good luck losing more customers with your poor...

if I could give it zero stars I would, i dont recommend this panera, first when i placed my order the worker Chloe was so rude then when i asked for my drink which was a frozen strawberry lemonade then never gave it to me! then when I confronted them there through the drive-through they gave me a regular lemonade and then I said this isn’t it then they told me to go through the drive-through again which I didn’t so I just went inside and explain to them what happened they said oh you have to pay for a new one and they gave me the wrong receipt saying that this is my order when it wasn’t and then said that they didn’t even get it on my original order so they told me to pay for a new one so I didn’t, moral of the story is don’t go here because they are not the brightest and not the nicest, thanks a lot chloe oh yea when i got home i realized they gave me two cesar salads when i specifically asked for two...

Laughable. Overpriced hospital food. Waited 25 minutes for a grilled cheese, tomato soup, and turkey sandwich. Nobody at front counter to take order, have to order from kiosks. Had a reward for a FREE Bearclaw, yet it still charged me 99 cents. Oh yeah, and once i finally got my food, I had to scarf it down since I only had 10 min left of my lunch break not realizing they didn't even give me the bear claw. Alex the general manager reached out to me regarding my unpleasant visit and tried to come up with any excuse he can on why it was MY fault that the visit didn't go well, that I MYSELF need to coordinate more time into my lunch break?? (When I only get an hour?!) This type of self centered behavior is exactly WHY you have a labor shortage, nobody wants to work for company that treats people like...