Donatos Pizza — Restaurant in Columbus

Done with this location. A few weeks ago, I sat in the drive-through line for over 30 minutes plus I was 30 minutes late to get my pizza, but we did not move and there was a car in front of me that was waiting very long as well so a total an hour to pick up a 10 inch pizza is absurd. There was no sorry for the wait. Today I go pick up a pizza and the young girl was sticking her head out the drive-through window on her phone laughing and giggling she ignored me. She seen me and ignored me. I said hello and greeted her. She said hello back. I told her I have a pick up. She went to go grab it. Someone else came in the front door after she took care of them extremely nice (meanwhile still IGNORING ME) And my pizza box she sat down was open while she’s sitting there speaking to the person that came in after me she kept talking he was telling her that she was beautiful. Then starts talking to whoever was on her phone. She still kept ignoring me didn’t take my money or even try to finish the transaction. I just pulled off. I definitely believe that this was a...

The drive up window alert sound is so annoying that I'm dropping what would be a solid 4 star review to a 1 until they change it to something else.

This donatos is pretty good. Staff is excellent and they deal with special requests pretty well. I order pizza from here at least once a week as it is the closest donatos to me. Like I said above, it's a solid 4 star pizza joint.

Honestly, it would probably get five stars had I not eaten at the location on 1st and high Street attached to black brick bar. That donatos is incredible beyond all compare and honestly blows this donatos out of the water. I wish that this donatos close to me was as amazing as that one, but it will do and I will keep...

Called and placed my order directly at the store because the Ai system gets it wrong everytime so i spoke to a very pleasant gentleman. Manager, name was William i ordered a works and a hot honey pizza and chicken bacon sub. I think this is the best service I've had ordering from this location my order was done in the estimated time he gave and the food was exactly correct down to the last request. Thank you William I will be ordering again on a weekly basis. As I'm reading through some of these comments I can not say I agree with anyone because I've never had a bad experience in the past year. My foods always hot made correctly and taist so good me and my family keep...