Five Guys — Restaurant in Columbus

It wouldn't be fair for me to rate the atmosphere because we were the only two there and after we got the bill I understood why we got two hamburgers and two fries and one milkshake 44.00 the hamburger halfway through was just falling all apart because the bread was soaking wet the french fries after about the first three or four that was on the top they were horrible and the whole ordeal was just a disappointment but I will say the staff was amazing they were friendly it didn't take long for the food to come out but we were the only two there it was definitely my first and last time I never had a $22 hamburger and fry it didn't come with a napkin and a sit down atmosphere I'm still a little lost on The Five Guys thing because there was only three people there and two of us girls so I just didn't get the whole Five Guys theme Whitney was to say it just was not worth the money and I won't make that...

I used to LOVE Five Guys and went weekly, but they prices a have gotten CRAZY high - even just fries costs more than the whole meal should.

Also, the fries used to be much better, when they cooked them a little more (the way they originally made them, for years, until recently they were always a darker brown color and tastier). I asked to have them cooked more, the old way, and they refused - makes zero sense for a business to refuse such a simple and easy request from a customer.

As if that wasn't bad enough, not only do the fries cost way more, they also gave me like HALF the amount - they tried to not even put the "topper" fries!?!

They just opened this new location, yet already they're willing to be making such a bad impression on...

Food is overpriced and beyond greasy. The bag my food was in was so saturated with grease the bottom fell apart and I dropped my fries all over the back parking lot. Manager Megan T had an attitude. She acted as if she was having a bad day and didn't want to be there. They must not value professionalism and curtousy at this location. Will not frequent this location again! Food is too pricey and the service is terrible. Go elsewhere, do your wallet a favor. Your customers are the backbone of your business, without them you wouldn't have a...