Needed 2 b’day cakes and being new to Ohio and only wanting the best for my loved ones, I had to do research on the best bakeries in Columbus to make sure I got the best. I came up with a top 3 list with Pattycake coming in at # 1. Called all 3 for estimates based on the type of cakes I wanted and the number of people to feed. Based on the number of people I needed, we discussed pricing for 2 size cakes that fit my needs.....a 1/4 sheet cake and a 10 in round cake. I decided to go with Pattycake since it was as the top and had similar pricing to the other 2. I was not 100% sure of the date to pick it up but would be confirming it soon. Was informed they would be closing soon and I would needed to call back in the morning. Called in the morning to place order and the prices were completely different. I explained my call with employee Macy the afternoon before and the prices I was provided. She said she could not alter the price and I asked to speak to the manager who confirmed I was provided incorrect prices for the size I am ordering. She said their cake menu can be confusing due to the layout of the 8 inch and 10 inch prices and maybe that is why I was quoted the incorrect price as that had happened before. Shared that a menu layout issue was not on me and the prices I was provided should be honored. She said she would need to call the employee and get back with me. She quickly called back after speaking with the employee who had a different recollection of the call. She told her I did not know the size. She told her we discussed smaller cakes. I explained that simply isn’t true as I called knowing exactly how many to feed and we only discussed cakes that would feed the amount needed- which was a 10 inch cake and 1/4 sheet cake. She also said I called back a second time to ask the price for a smaller cake. Again not true as I did call directly back but to confirm how many their 1/4 sheet cake fed. I wanted to place an order but was told since I didn’t know pick up date and would have to call with that information anyway I could place the order at that time.

Manager informed me since it was a “he said ...she said “ issue there was not anything she could do. She said I should have started an order for proof. I told her I was told to call back in the morning with the date and was not offered to start an order. So very disappointing but I will not judge businesses in Buckeye Nation by just this one. I’m moving on to bakery # 2 and if I were you I would on from Pattycake Bakery too.