Habibi Grill

I ordered from this restaurant on uber eats. I checked reviews on google before doing so, and seeing they had 4.8 stars, I was really excited to try some good food! After ordering and receiving the food, I’m not sure whether it is a scam or your employees have just completely given up. first, I ordered baba ghanoush. the food had leaked all over the bag. I was given a bag of pita pockets to eat with it… from like a surplus store. this was flavorless and gross. I ordered lamb gyros with fries. the fries were missing. the “lamb” was cut up and spongey. I’m not sure it had been cooked recently as it was very cold and gross. The worst part of this experience was that I paid $10 for lebanese knafeh. My boyfriend LOVES this traditional lebanese dessert. What we received was some pre-packaged version (still vacuum sealed) of it. It did not have phyllo dough, pistachios, or orange blossom syrup. what we got was a block of cheese with topping that we were instructed to heat up in the microwave. with simple syrup. This food was so nasty and I was so highly disappointed. You all have an opportunity to offer great food that people would love, but instead you’re cutting corners and serving awful-tasting, and low-quality food. I really wish I could experience the food others seemed to have gotten here.

update after owner response: I have a chronic illness and cannot visit the restaurant. it is disappointing for a restaurant owner to imply that their food is only good when you’re an able-bodied individual who can access their store. If delivery food is what is accessible to you, then you deserve less than. Because their delivery food was awful when I experienced it. So much so that I thought it was possible I was being scammed. It is clear you are cutting corners, this wasn’t just an issue of a cold gyro or a bad delivery (it wasn’t!). This was a review of a restaurant who is missing the mark on their food when delivered. It should be used as constructive criticism, not for a business owner to try and discredit a customer. the response was unprofessional, which only makes me believe my complaints are pretty valid. Your food is not good when it’s being delivered! And it’s really expensive! this was just my experience, so use it to grow, or ignore it and continue to disappoint a portion of your customer-base.