Drunch Eatery + Bar

I heard a lot of good reviews about this place but unfortunately when me and my friends came here we had a terrible experience. Like any other restaurant there was a wait which was understandable but for this past Sunday it was 40 minutes. This visit was specifically for a friends birthday and she had been wanting to have brunch here. In the meantime of us waiting we waited in the car. As we were waiting me and two of my friends overheard customers coming out of the building complaining. They said things such as “that’s why black businesses always get the short end of the stick, that was ridiculous…” another group said “wow that wait time is ridiculous, I can’t believe the host though”… even though we heard this we still gave them a chance but was slightly worried. After about 30 minutes we got a text our table was ready and the rest of our party took 2-3 minutes to find parking and came in. When we walked in our table was given away even though we had a friend go in and try to get it for us! The host said because we all weren’t there she gave it away. So we waited about five minutes until a table was clear. They sat 5 of us at a table for 10 people which didn’t make any sense. All the customers were sitting at booths and tables that in most cases were too big for them. Our waitress was okay, came and checked on us a few times throughout the process and asked if we wanted any other drinks than water. When I ordered I wanted cheese on top of my potatoes, she proceeded to tell me they don’t melt it on top they serve it on the side for you to put on yourself? Not her fault at all definitely weird on managements part though. When food came out, mines came out first and my friends all came out 10 minutes behind each other so we all were eating at different times. By the time I was halfway done with my food the cheese for my potatoes came out so at that point it was kind of defeating the purpose. Towards the end of our visit there was another group of girls (3 of them) that I could see were talking to the manager. I didn’t know exactly what was being said but could see the manager was annoyed and threw his hands up toward the end of the conversation. When the girls were leaving I stopped them and asked if they were having issues and they all proceeded to say yes the place was horrible. The cup that had the syrup was dirty and the silverware too. They said the manager responded and told them it was shredded cheese on the side of the cup not that it was dirt. The girls also told me their food was nasty and while they were sitting at one of the high top tables an employee came trying to clean beside them and got cleaning solution in their eye. It seemed like the manager didn’t really care and personally I work in retail and customer service so you always should appease the customer. Overall it seemed like a good idea to have this establishment but for them to be black owned I would think they would try to treat their black customers a little better. Me and my 4 friends left the restaurant disappointed. One positive was the food was pretty good but other than that service was bad. Also the host was on FaceTime/her phone/outside for the last hour they were open. Hopefully the next time people go in, they have better experiences!