After coming here to eat many times and been satisfied with the entire experience, based on the atrocity of what would properly be called "service" received, I will absolutely never come back to this restaurant or recommend it to anyone ever again.
Every visit to this restaurant, I specifically request a side of the juiced from the spicy chicken from the holding pan. Every single time eating at this restaurant, I have received exactly what I asked for... except for my last visit. On my last visit, I was given the base sauce which was used to marinade the chicken. I understand mistakes happen, so I brought it up with the server that what was brought was not what I requested. The server decided to, instead of correcting the issue, begin to argue with me. "It's the same exact thing, this is what the chicken is marinaded in." After asking her why this is something she wanted to start an argument over, as no one has ever had an issue with this before, she stormed off to the floor manager.
Now, the floor manager? The floor manager was arguably worse. She came over, I explained the issue, and she insisted it was "the same thing." Sure, it's the same ingredients, but once chicken is added and heat is applied - the sauce changes. While trying to explain this to the manager, she began laughing.
Really Nazareth? This is how your employees treat your customers? When a customer asks for something that is going to be thrown away, why argue? Why argue semantics? I could go into great detail of the chemistry and physics behind why these two things are entirely different, but this will more than likely fall...
Read moreWe ate lunch at Nazareth today and we will NEVER return there again. First of all we used to love this restaurant before they moved. The owner was so kind and nice to the customers. However, we had a very bad experience yesterday and we will NEVER return to this restaurant EVER! We each ordered ice tea to drink. The tea was served without ice, no lemon and we were never offered a refill. The tea was room temperature. It was $3.00/ glass. I ordered the rice which on the menu it was described and having caramelized onion and cumin and other spices. What came was served in a small square dish. There was not one shred of onion only the rice and a few lentils. There was no taste or smell of spice. No cumin or any other flavor. I paid extra for some gyro meat. There was a small amount of meat on top but it looked like a bowl of dog food. The presentation was horrible. My spouse ordered a gyro and fries. The his food was average the fries were hot but a small serving. The bill came to $32.00. Quite a bit for a very disappointing lunch. Also note that we were the only customers in the restaurant at the time. There were at least three young employees working. They paid no attention to us but were making quite a bit of noise amongst themselves. The waiter never came to check on us. I had to go ask for the check and when he brought it I expressed my disappointment in the rice and he just shrugged his shoulders. The only reason I am posting this review is to save someone else from wasting their...
Read moreI can't tell you how many times I have driven by and thought hmm that sounds good. Finally took the plunge and gave it a go! The food was so good! Served hot and decently priced. Ordered the veggie dinner, at first I thought the serving size was a little small but between the hummus and pickled veggies it was more than enough, good value for $16. I had a bite of the lamb and oh my was it tender and juicy. So tasty! A couple things that I would recommend for improvement. 1. The walls were very dirty, they need to be washed. That was the reason why I'm only giving a 4 out of 5 stars. 2. The menu is digital, at least I believe that is what the deal was, we didn't get a menu and had to struggle to get it to pop up via the QR code (code was ripped on the table). Another table came in and they were giving paper menus (I'm not old but I do like a menu..what if someone didn't have a smart phone or internet access?). Overall I was impressed with the food. One of the kids/servers was great, he was very attentive and asking if we needed anything. I did not catch his name. Hamilton Rd has A LOT of construction going on making the area busy and a little difficult to get in and out of, luckily there is a service road that runs behind the business and has light access. Parking can be a little tight but plenty of parking. Overall,...
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