I usually have great service at this location, until last night. I placed an order online for pickup, it was 5 subs so I arrived about 5 minutes later than the website said. When I got there, I pulled up to the pickup window, The young man told me to pull forward because my subs were almost ready. I pulled forward and waited an additional 15 minutes for my subs. As I was sitting there, I was watching them making subs for two patrons who had went in to place their order. There was a young lady working there who proceeded to give her fellow coworkers her middle finger right in front of the two patrons who had come into the building. I also noticed that not one employee that was working(making subs) was wearing a hairnet or hat of any sort. I thought this was policy, when the young lady started walking towards me with my order I asked if she could separate two of the subs into another bag because that person was going to a different location. I had requested this when I placed the order, she kept holding the bag outside of the pick up window like I was just going to take it and I asked again I said could you please separate this for me I would appreciate it. As she was turning around I noticed that she rolled her eyes at me. I don't know what's going on but it seems like there is no customer service anymore. I am very hesitant to go back to the subway now I feel like it was being ran by a bunch of kids , the people working there could've been over 18 years of age. Very...
Read moreFood was good but if you place an order online for pickup make sure you check the order before you leave and take your receipt with you or have it available on your phone. When my husband went to pick up the order first of all they told him they had no online orders. He told them I had placed the order and they had to go check if they did have an online order. He brought it home and my son's meal was wrong except for the drink. My son had to take the receipt of the order back to Subway and the girl at the counter wanted to argue with him over whether the order needed fixed (he had the sandwich with him). He explained to her that I (his mom) had placed the order online and they gave us the wrong meal when we picked up. She apparently was too challenged to understand that they messed the order up. (I had called the store and no one would answer so my guess is they have been screwing up orders more than once today) finally someone else came over and took care of the situation. We won't be ordering from this Subway anymore. I won't go to the one in Walmart either down the road so I guess we will have it on night's I work so I can pick it up from the Subway near my job because the food is always fresh and so far I have never had an order that was messed up and they are always busy and...
Read morePlease, learn from my experience and don't order from this restaurant!! I have NEVER been treated so terribly as a customer! I placed my order to be picked up curbside at 12:30. When I arrived I was told by the website that I couldn't pick up my order curbside. I had my child with me so I didn't want to go inside. So, I went to the drive through window. I sat at the window for 15 minutes, all while the person working could SEE me, but was obviously ignoring me! I knocked...he ignored me. I called the restaurant and was ignored. The other customers in the store were telling him that I was there and he didn't bother. I pulled up to the nearest door, ran inside and said that I had an order that I placed online, I couldn't come in! They said "the drive through is closed". I said well there was no sign, and no answer! THEN he hands me my order, which was READY THE WHOLE TIME! He just never bothered to hand it to me! I couldn't believe how poorly I was treated! All he had to do was hand me my order from the drive...
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