Taco Bell — Restaurant in Columbus

Let me start by stating that this review is specifically targeted towards the evening shift. The morning shift does great, polite employees and fast service. As for the evening shift, the owners of this taco bell should be disgusted with how their restaurant is being ran. The midland location is the worst taco bell in the area and they just spent so much money building it. 1) The line was to the entrance, 7 cars in total. It took me 48 mins to get my food. They only work 1 order through drive through at a time which is why they always tell you to wait to order, then they make you wait at the speaker so it doesn’t show actual drive through times on their reports. 2) I have a family of 5, our order usually comes out to around $35, so not a small order, but not huge either. Regardless, they only work 1 order at a time and yet, they forget something or mess something up in my order every single time. 3) The evening employees aren’t necessarily rude, they just have no sense of urgency and they just don’t care. I don’t care if they are young or old, every fast food place has teenagers working the evening shift, but this taco bell has obviously not trained their evening employees well. They need better guidance from someone who takes pride in their work. Teach good work ethics, productive processes, good customer service, and a personal sense of...

Like so many others are saying, the evening drive thru is ridiculously slow. They make you wait at the speaker until they make your order so they only make one order at a time. Today (4/12/24) it took me 25 minutes to tell them I was there to pick up a mobile order. After only having one person in front of me at the drive thru, 7 behind me, and having to wait for so long I got so annoyed I put my car in park, got out, stretched and then walked up to the fellow in front of me to ask if they had even taken his order yet and as soon as I got the words out of my mouth that's when they decided to finally take his order. He had waited for over ten minutes just to put his order in at that point. I understand that places may be shortstaffed or overworked, but this is a constant with this location. I try coming here before work to have food for my shift and even when I have planned accordingly and come super early before work (30+ mins and my work is only 5 mins down the road) they manage to make me late. I've been written up at work 3 times now because of this. Never going back and will be contacting...

I ordered (2) cantina chicken burrito boxes and (2) 3 soft taco meals. I paid almost $40 for extremely poor quality food, wrong item, and for all of my food to be thrown together in a bag with the nacho chips spilt everywhere. This was probably the WORST Taco Bell experience I have ever experienced. I live 40 minutes away from the Taco Bell in Midland GA off Beaver Run Rd and cannot drive back to get my order done correctly. I wasn’t given a receipt therefore I cannot properly leave an order number. I will never go to Taco Bell ever again!! I received two chicken cantina tacos per cantina box instead of both with a burrito and the quality is terrible. There is barely anything inside of the tacos. My children had the soft tacos and it looked like someone stepped on them and then threw them into the bag. As a single mother working full time without time to go by a grocery store to cook for my children I had to bring home half prepared and poor quality food to them for dinner....