I had a mobile order that was made at 2:41 and stated it would be ready by 2:57. I arrived at the location at 3 and the drive thru line was not moving. I sent my grown daughter in to pick up the order since we did not want to be cold while we were waiting on the slow drive through line. When she arrived inside and stood at the front counter. Everyone was running around and it took almost 2 minutes before being acknowledged. She asked about the order and was given the drinks. The person at the front indicated the food wasn't ready yet. This was about 3:07 when it was stated the food wasn't ready. My daughter continues to stand at the counter for another 20+ minutes. She asked at 3:35 if they had a status of the order ( at this point the order as made an hour ago). They looked and someone said "oh that was completed ages ago, it was in drive". At this point, she already waited 30 minutes past arriving at the location to be told it wasn't ready but the upon checking up with them, handed her the food that was actually completed when she arrived. The food was cold and nasty. No sauces were included in the bag. It is beyond belief that the employee had the customer wait an additional 34 minutes to hand them cold food. The order should had been remade as the customer wasn't at fault. The food should had never crossed the counter at that point. The fact that a customer was standing at the counter for 30 minutes and not once did the employees follow up or check on the status is an issue! 50 dollars down the drain!!! This is...
Read moreI was wanting My Normal Wings, and I'm A Wimpy kind of Gal, but my Husband insited that we get the $5.99 meal.. Well let's just say it's just not the same.. Cuz I Do Love Me some Hot Wings, yes minus the Hot.. But those so called Specials for $5.99 just Aren't Worth it Ya'll.. It's Basically 3 chicken strips, put in between to Of My Teen Age Son's Favorite Bread.. And French Fries. And a Sauce over the top of the chicken. I'm sorry.. But I've been going to Zaxbys for a long time now, and if I'm going I'm gonna Get Me Some Wings.. But they Still do get a Good Food Score from me, but now how clean they keep the tables is another thing. I worked in Alit of Restaurants getting out of Cooking School, and if it's One Thing that Gets On The Top of My List is this, it Really Bothers me when I go to sit down at a table, and my arms STICK TO THE TABLE!! ITS JUST A MATTER OF USING A GOOD CLEANING PRODUCT, INSTEAD OF A RAG SITTING I. A FEW DAYS OLD BUCKET OF NASTY OLD BLEACH WATER, WHICH THE SAME RAG IS USED O. EVERY SINGLE TABLE AND DROPPED BACK IN THE NASTY BUCKET, TO ONLY BE PICKED UO AGAIN TO REWIPE THE SAME STICKY TABLES DOWN WITH AGAIN!! So Come One Zaxby's.. You Defy get More Than Enough Folks Coming Through Your Doors, to Purchase A Good Cleaning System like Chick...
Read moreTHIS ZAXBYS ON BRADLEY PRKWY ISNT MILITARY/VETERAN FRIENDLY..Every Year its always something new that they come up with to make it difficult for the Veteran to benefit from their supposed Veteran appreciation meal. Last year they werent accepting actual DD-214s as proof that you were enlisted and now a veteran.. This year after waiting in line and being 2 cars away from the order mic a worker comes out and ejects all veterans out of the line bc evidently we are "inconveniencing"their "regular customers"... she tells us to Download the Zaxbys app instead and upload our ID there in order to get them to HONOR their veterans l advertisement(which makes no mention of downloading any app )Well I don't have enough storage to download anything on my phone... what about the vets who dont own smart phones? So sorry to have inconvenienced your "regular customers" but nobody Here at THIS ZAXBYS is even considering the Many INCONVENIENCES SUFFERED BY VETERANS DURING OUR TIME OF SERVICE to keep you free.. my life my family was very much inconvenienced during my time of service.... but I endured and did it for the likes of the ingrates right here@the Zaxbys on Bradley parkway .. even if they can't acknowledge it IN ACTION on a day like...
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