Sun Sing Express Chinese Food — Restaurant in Concord

The biggest problem is instead of the food I’m ordering, I’m getting mostly rice. Most Chinese restaurants, when you order a large order of a menu item, you get a container of that, and then sometimes a side of rice in another container… Here I order a large beef with vegetables in garlic sauce and you would expect a quart of the item, as ordered, what I get is a fair bit less that a PINT of the item and a LOT of rice!! The prices are high to start with (despite seeing a 4 year old review about good prices (clearly that’s changed)), but then you hardly get what you’re ordering and instead get mostly rice (which we all know is very cheap compared to the cost of meats and vegetables).

In all honesty I feel ripped off. On top of that I’m charged $10 for the teriyaki beef, the menu says 5 pieces per order, I get home and there are only 4 pieces and a LOT of rice!

That’s the food aspect of this restaurant… Other negatives are they only take cash (that’s a huge red flag really), and they don’t have menus other than the single laminated menu they pull out from behind the counter where they state, this is what we serve, but the prices are all out of date. So you don’t even know the current prices of what you’re ordering!! I would also add they lack a great deal of the menu offering of most traditional Chinese food restaurants.

TL,DR: This place isn’t worth the money, I feel they’re ripping you off, and you better like rice more than anything else you’re ordering! Go elsewhere, ANYWHERE else! This place set a new low for my experience with ANY Chinese restaurant I’ve ever been too. I’m unsatisfied in every way with this place, I can’t believe they’re still...

I’m new to this area about a year now. I’ve been to so many different Chinese restaurants that were horrible. So greasy and no freshness to their food. Well when my coworker told me about this place I was hesitant as My family and I have eaten at horrible spots already. Well glad we tried it and was told about this place. Their food is full of fresh ingredients and not at all greasy. Granted I personally only get the same thing which is their house special wonton soup. (Only because I can’t eat certain things anymore) But their delicious egg rolls is so amazing. My kids used to get their combo meals and I tried it that was great too but once my kids saw what I kept getting they wanted to try. Now they want me to order almost every week the soup I was ordering. Not only is the food their great but the guy behind the desk at cash register is always so pleasant. Even when my order one day wasn’t what I expected but still good. He said he will handle it, and he did next time I came back. I wasn’t expecting that, great customer service. Everyone so pleasant there. My favorite Chinese spot. If I could give more than 5 stars I would. Keep up the great work guys. Loyal...

Worse experience I've ever had!! The lady that works in there is the rudest person I've ever met. We ordered from there a lil over a week ago. We ordered a big tray that feeds 5 people And now all of sudden they haven't been selling that for about a year now. She seriously gave us a one person little tray with a Very smart carton of rice. And said that we were liars And did not order that From there. I even pointed at the big silver trays sitting In the kitchen And refused to to sell it to my family. I hope who ever owner is is aware of her nasty attitude And how dare she argue with me with customers present in the store eating. If you need food for more than 5 people not the place to order from. And you just lost business. Very lucky their not better business beareau accredited. Will never go...