Burger King — Restaurant in Conroe

I just had the worst experience at a BK, period. I came in through the drive thru, yesterday, to find out what the whole 1 cent whopper was about. The manager seemed very unknowledgeable about the whole app and refused to look at it to help me out. Then when I pulled up, she just told me to come back another time, to which I explained to her that the deal was only unlocked for an hour and would be expired by then. She just seemed like it was a chore to help me out with something she should already fully know about, so I left hungry and annoyed. Fast forward to today, the 7th, when I bring my husband to try this again. Now both of our apps are continuously crashing and we're unable to make any online orders. Eventually, his works and he activates his 1 cent whopper. Mine never ends up working but I take a picture of myself at McDonald's with a time stamp for proof. We drive across the street to BK and head in for our order after confirming his arrival. We get a receipt, an order number, and his debit card is charged. We go inside and they cannot find my husband's order in the system even 20 minutes after ordering it and refuse to give him his food even though he showed his online receipt. At this time, a girl who said was her first day, went and grabbed my husband a random whopper and fries off the line and handed it to my husband and sent him on his way. It was definitely NOT how he ordered it though. Next is my turn. I bring my phone in to explain that the app is not working and the rude lady at the counter who had a serious attitude with my husband passes me off to someone else because she has no interest in speaking to me. The next lady is just as rude and tells me that the app wasn't working because I had to be at McDonald's to activate it, to which I quickly pulled out my phone to show her my time stamped pics and she shooed me off with a whopper before I was even done speaking. Then she sends over a third girl to talk to the people behind me and I interrupt because I wasn't done. I told her I had a verification code from the survey that I completed from my last visit, and she doesn't know how to do that, so she calls back girl #2 who is beyond rude and annoyed to talk to me again and tries to charge me for me for my free whopper. I told her it was a free whopper and she tried to tell me I was a liar. Then she yelled very loudly that my order needed to be cancelled and stared me down until I just left. I have never had a more terrible experience at a Burger...

I just left this Burger King a few minutes ago and the front counter person really needs to work on how to help people give an order. I walked in and told the young lady that I needed a double meat cheeseburger because I was craving one. She asked me if I wanted something else with that. I said oh there's not a meal or anything. She said no it's all separate. I said well okay I'll have a small drink with that. She said anything else I said no that's it. I looked up at the menu and realize there was a full meal up there that was a double meat cheeseburger Whopper meal that had the fries in the drink for almost $9. When she told me you'd only be 6 bucks I'm like well I got out of this thinking to myself. When I got to the table with the burger I realize she had run up a small hamburger basically a child size hamburger and got me a small drink. I was so furious at the young lady had not only gotten the previous ladies order out of sort because the lady had ordered a specific type of sauce with her chicken nuggets and didn't get it. The lady behind the counter told her yes it was in the bag when it wasn't clearly in the bag. She got another order wrong ahead of me and we're not going to go there. I realize you guys probably got a lot of good reviews but let me tell you you need to do something about this one. If the lady Behind the Counter Head only mention yes sir we have a Whopper meal with fries and a drink for $9 rather 899 I would have probably went there but no she didn't even mention it so knowledge is key when you're at a front counter taking an order. You lost money and you lost my business. But then again you don't care about one person that comes to the door I don't matter. So forget the fact that she messed up and she probably told the manager that that's what I ordered I heard her say that when I walked out the door. I don't know what to think about fast food restaurants anymore they just don't have people that know what they're doing. And these guys want 15 bucks an...

They make a very good burger here. I always order my Whopper "Off the broiler" because I like it fresh. Extra everything because I love it crunchy and messy. Can't eat the whole thing but it just has more flavor than the Jr. This time we ordered the 2 Whoppers for $6. They were a little light on the lettuce and they totally forgot the pickles on one of our Whoppers. I went back for more and more onions too. My 10 year old is all about the pickles and onions. He gives me his tomatoes though. :) Once we got those details right it was yummy. We don't get fries here because I am not a fan of Burger King's fries. I did enjoy their lighter style (Healthier?) fries when they had them, but as much as I love fries, I am not even a little tempted at Burger King. It's OK I don't need the extra fat.

The employees were very nice. The floors were VERY slick. I complained about them. Then my son fell on them. Thankfully he was walking carefully so he didn't go down hard. The employees said something about bleach and an earlier shift using too much to clean them. Thankfully my husband and I made it out without a mishap. Seems to me that I was in this same one a few months ago and the floors were slick. Although not to this degree. So something to watch out for before someone...