Conroe Wireless & Computer Repairs (Inside HEB) — Local services in Conroe

S20 ultra, had my backlight suddenly go out. Decided to eat the cost to get a quick repair done $210 pretax for the lcd screen to be swapped. My glass back used to be blue from when I bought the phone originally, but after repair my phone back is now black. Thought it was weird that I saw her swapping my camera, battery etc to a new back but she had said something about my motherboard having a crack in it. I figured I must've agreed to her swapping more parts out when I was on the phone and decided it wasn't worth the fight.

Asked her about it and she said she didn't swap the back and that they don't, I watched her do it. After asking her about it she just kept saying that the IMEI number was the same and started getting aggressive about it anytime I tried addressing it.

So now she has all OEM Samsung parts and I have fake parts. The glass doesn't fit on the replacement backing that she supposedly didn't replace. (Didn't know blue suddenly could turn to black but here we are.) The glass is half responsive, but enough to work until I get a new phone. There's pixelstion all throughout the glass, and it tries to turn half the screen off randomly. The "cracked motherboard" would be the result of the fake/broken back she swapped mine for, my pen used to work and now doesn't register.

Tldr; Dont come here its a scam and they steal your stuff. Some of the 5 stars might be real but I wish I had read the 1 stars before coming here, was just in a hurry to get my phone working before hubby went out of town....

1 star is about right only because the lady was nice.... unfortunately that was it.. waisted 200 bucks on screen a have to replace within a month and half of getting. I brought my s21 ultra to get the screen replaced thats been on it for years. First red flag was when I came to pick up my phone she didn't ask to test it out our unlock it. Just gave it to me. I should of really examined it... as soon as I got home I noticed the touch was just off... it wouldn't respond, or it would be to responsive at times. Next my phone started over heating and became extremely hot.. but its the touch that is really pissing me off. Cuz I have to constantly restart my phone to make it function...and within a month and a half my phone has already cracked..SMH. long story short, they replaced my screen with a crappy plastic or really really cheap glass wich has caused a crap ton of problems. Now I will need to spend another few hundred dollars to get it fixed again... do not waist...

I took the iPhone 10 on Thursday to be repaired. He said it was the battery .He was supposed to call me the next day and let me know exactly what it was before he repaired it. I never received a call. I went to pick it up on Monday and he said that he had to update it. I called back later and he still did not have it done I tried to call today and the phone wasn't working there. A friend of mine finally walked over there and he said that he still hadn't got it done that it wouldn't update. We finally just told him to give the phone back. We paid the 85 for the battery but I shouldn't have. I should have had just had him give me the phone back with the old battery because I don't think he knows what he's doing. I don't think that he even ever worked on it until I came there....