Tea Bear Teahouse — Restaurant in Conroe

I want to start by saying this wasn't my first visit! I've been to this location multiple times before and have had a good experience each time. However, this last time, I was thrown off by the fact that they charged me for something they didn't have and then asked what I wanted to replace it with. I love their steam buns, and my favorite is the BBQ option, I ordered 2 and was charged for both. However, when receiving my order, I was informed they only had one BBQ bun left. It mildly annoyed me that they didn't check beforehand or offered a refund because I honestly had my heart set on two of them.

I did end up getting two steam buns, and they were super apologetic, so I appreciate that. I just really love the BBQ so much, and I assume a lot of others do too if they were selling out, haha. Overall, I still recommend coming here as it is a great little place with great snacks and...

Five star only because I love the other locations in Cypress and Magnolia,I’ve been going here for years in Cypress since 2018/2019. My mom knows the owner of the store very well, and I’m sure she’s well aware of the young man who’s very sassy with the customers lol, me and my boyfriend come in a lot one time we came in 5 minutes after they were supposed To be open and the doors were locked so we called Cici/Cece she apologized for it and once the man finally unlocked the door he had a terrible attitude and he slams my drink often when I come in. The first time I visited the Conroe location he also locked the doors at 6:20 PM when they closed at 8 and the Open sign was on so just save your time and visit the other locations if you can. He’s very rude even if I still tip I guess he needs to find a new job then bc...

Initially when I walked in I saw a guy and a girl laughing and talking behind the counter. For me that was good. Usually when people are having a good day and laughing and conversing, you get really great service. Instead the guy came up to the counter looking at me like why are you here, why are you bothering me. So I’m looking at the menu, I ask a few questions and I’m given really short responses in between this conversation as if i, the customer, am bothering or interrupting what he wanted to be doing. The guy just was not very nice. So I turned around and walked out because I get to choose where I spend my money and I refuse to support a business with that sort of behavior. You don’t want me here…No problem at all. There’s plenty of other tea places around. Conroe...