This was our FIRST and LAST TIME coming to this disastrous place. We shouldâve known from the moment we were handed the yellow sticky note to give to the next person to walk us to our tableâŚit just went downhill from there. Itâs obvious that the owner ONLY cares about how many seats they can cram in the place. When we arrived to our seats, WE had to PHYSICALLY MOVE a table so that I could get to my seat. Keep in mind, we were seated in the âGOLD TIERâ seats (which is a joke in itself. Itâs a section crammed up against the wall in a back cornerânot even a good view). The person that walked us to the seat just stood back, looked, then walked off. Chairs were so close, we also watched other people stuff themselves into their space at other tables. Once seated, the couple next to us stated they were the 2nd people in the door at 6:30p (itâs about 7 now) and no one had come over to even offer a glass of water. We had to flag someone down and ask if she was our server. We were met with a NASTY disposition and response that sheâs not the server and she will send her over. Instead of âoh, no one has been over, let me help. What would you like?â And THEN pass the order to the correct server behind the scenes. When our server finally came over, she took orders for the ENTIRE table. I ordered a Corona with a lime. When she brought the drinks, she said they didnât have any limes, then brought me a FULL shot glass of lime juice. đ¤Śđ˝ââď¸ When the food came, it came for the ENTIRE table, except me. We waited and waited and waited. My partner finally flagged her down and asked about my food. She said oh it didnât come out??? GIRLâŚDO YOU SEE FOOD IN FRONT OF ME??! And on top of that, NO ONE came over to make sure everything came out ok or if the table needed anything else. On top of that, they have the UNMITIGATED GALL to add 18% auto gratuity for this subpar and poor service and letâs not talk about the $8 bottled water (because they âonlyâ offer bottled water đ). Now letâs get into the ladies restroomâŚnasty, filthy, raggedy, and disgusting. Toilet tissue sitting on the back of the toilet and the sinks belong in a mini bar, not a restroom. I would share pictures, but they locked our phones in pouches upon entryâI thought it was for the show, but NOW I understand itâs so we couldnât take pictures to support the review. đ
The BEST part of the night was the baldheaded guy at the door letting people in. He was nice, personable and talked to every single person once they got to the front of the line.
We thought we were coming to see a comedy show, but turns out, this place was THE JOKE!! The bottom of the receipt begs you to âplease come back.â NahâŚ.Save yourself, your time, your money, your gas, and your energyâŚgo elsewhere.
Sad part isâŚit has so much potential to be great. Unfortunately it seems that the owner canât see the forest...
   Read moreThis rating is for the club not the comedians. Iâve been here several times but this last time was awful. I watched as our very rude server Jasmine rolled her eyes and huffed at my sisters as they placed their orders. Instead of introducing herself and asking how we were she came over and abruptly asked âare you ready to order?â Mind you this is going on as the show is starting. We placed our orders and then later were told we had to order two items. When my sister said she didnât want anything else instead of explaining and showing the policy and making her aware there would be a surcharge, she replied very tauntingly âso you are not going to order another item?!â And then proceeds to later tell my sister to get up and go to the front where her manager was. After speaking to the manager and clarifying the situation but also letting him know the customer service we received was very poor this server proceeded to reply âwe are hiringâ. The fact that she was able to reply so disrespectfully in front of her manager goes to show the extent of her service when he is not there as well. Clearly conduct that is already known and yet allowed. Waitressing is a service field that should have never been permitted. When asked if we could finish this issue without the waitress badgering and deal solely with the manager he said he could not. Mind you the charge says two item per person or $15 surcharge at your table. We were told the surcharge would be per person and not per table as shown on their own website. I said okay to the surcharge but then upon realizing it would be person opted to switch it for some bottles of water. The manager said okay. However the server refused and never took the charge off. We were lied to and told they could not change it because it was too late in the night, as if grabbing a bottle of water required kitchen preparation. Even after the manger said he would have her fix it, she refused. Absolutely horrible and unacceptable. To top it off she automatically gets a $18 gratuity for the horrendous âserviceâ she provided. I think if people went back to having to work for tips they would remember their customer service skills. Probably my last visit here, I unfortunately refuse to spend my time and money at a place that shows disregarded for professionalism and respect in the work place. You have...
   Read moreMy 1st comedy club visit for ATL, comics were good on 3/2/24, the opening acts đŹ some needed more time as funny.. Performance wise good show. Things club itself can work on, Charging $4.00 for a bottle of water, there was no option for free tap water but why is cheap bottle water $4.00, that was not disclose til I got bill. Automatic gratuity 18% even with being understaffed where service "no fault to waiters" was still demanded. We was packed like Sardines even in Golden circle seats, I was sitting table 41 #4 for me get out (if i wanted too) 5 people had to squeeze and get up, min. Aisle movement as well. Then some1 had kinda brace table so these 2.74' feet wide narrow tables dont knock over anything on table. It was excessivly dark to have food service, no lamp or light on tables, you literally had turn your cell phone light on to eat. No eating utensils. Your Nachos, wings with sauce, fries with ketchup out at night is all by hand with only few napkins. Then if you needed anything after food was dropped by another server who had ask 4 other people did they order your food b4 it made it to you (servers couldn't see and holding big circular food trays, I was like this food or drink is going land on some unlucky person), you are not getting any salt or pepper after food was dropped. Then it was a slow moving line after show to exit because they had exit line with photo opportunity + merchandise sales. What if you was just ready go, you are delayed 20+ additional minute's base on where you was at in the club to get to the exit line. The establishment is busy milking every dollar that they ruin the experience and lose repeat business. You dont need to do business this way. In simple math, the night I attended base on seating plus the extra $8-$11.00 per person service charge on door tickets, club collected over $22k easily on door charges, plus 2 drink min. Average drink is $14.00, Plus if you ordered $4.00 water, (my food bill for 2 wings/fries, 1 chicken Nachos, 3 waters, 3 alcohol drinks that taste like juice (maybe because it was in a large water glass) was $127., Door charge $136. For 3 people Overall experience Not worth...
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