Glam undoubtedly understands the power of aesthetics, especially in the age of the internet and Instagram. As someone who appreciates the visual appeal of a place, I was drawn in by the restaurant's captivating aesthetics, which are truly icing on the cake in today's world of influencer careers and viral social media content.
The allure of Glam lies in its carefully curated ambiance and modern decor, paying homage to Korean business' mastery of aesthetics. As I entered, the well-thought-out interior transported me to a world of visual delight, beautifully designed for the perfect photo op. It's no wonder why Glam attracts many Instagrammers and content creators eager to capture the restaurant's captivating atmosphere.
While I had some reservations about the service at Glam, there were a few shining stars among the staff. Logan, in particular, stood out with his exceptional understanding of good customer service, making my experience more enjoyable. Additionally, a sweet and respectful young man and lady contributed positively to the atmosphere, although their names eluded me.
However, my encounter with one staff member left much to be desired, as she resembled a scolding parent, rolling her eyes when I changed my mind. The lack of southern hospitality and charm from most of the workers marred the potential of this aesthetically promising place, reducing it to a mediocre playground for adults.
Now, let's talk about the highlights at Glam. The fruit soju was an absolute delight, a sweet and flavorful concoction that truly tasted like fruit juice. The drink selections, in general, were pretty cool, and the karaoke room prices were a plus.
On the downside, the food disappointed me with its painful mediocrity. It seemed like the recipe changed every time I visited, indicating some inconsistency in the kitchen. Furthermore, the service was shockingly horrid, which made it hard to fully enjoy my experience on all three of my visits.
To be fair, half of the staff displayed sweet, caring, and attentive qualities, but the other half exuded hints of discriminatory cruelty, leaving a bitter taste in my mouth. While Glam has mastered aesthetics, their lackluster service made me question the true value of looks if it makes customers feel horrible.
The restaurant offers private rooms for dining if you're not interested in a karaoke room, a convenient option. On weekends, it transforms into a nightclub, which sounds like a great concept, but during my visit, the music provided by amateur DJs was far from trendy or up-to-date, leaving much to be desired.
On weekdays, depending on the staff, you may get to enjoy either hip hop or K-pop music, both better options than the weekend's lackluster tunes. Though Glam aims to support local artists, the music choices on some occasions were questionable, and better organization could have enhanced the overall experience.
Ultimately, I can only recommend Glam on weekdays for a fun time with friends, savoring soju, indulging in fruit, and capturing cool Instagram shots. However, for weekend nights seeking true service and nightlife culture, there are better places to spend your time. Glam has the potential for greatness, but it needs to address its service and consistency issues to truly shine in the competitive...
Read moreDon’t give them your card, they can’t be trusted. Read to see:
The GOOD: Food and atmosphere are pretty good. I recommend many of the dishes if you’re brave enough to go. It’s a great time in there. The portions are big enough to share although you’ll have to buy a few of them if there are more than 5 people in your party.
The BAD: EXPENSIVE EXPENSIVE EXPENSIVE! I recommend nobody goes to this place as I am still paying for it months after going. No, I didn’t use a credit card that I’m still making payments on from the night. This place is up to some sketchy shenanigans behind the counter. I’ll explain. My last visit here was in Dec. 2023. My share of the tab was $90. Okay cool, worth it. Unbeknownst to me they swiped my card a second time for $250. I never saw a receipt, never signed anything, no apologies or offerings to refund. I was left to find it on my own 2 days later in my banking app. Annoyed, I called them to question it just thinking it was a mistake. My assumption was confirmed and they apologized. But that is all. No refund was given even after they went back through security footage to confirm this wasn’t my charge. “We can’t give refunds, you’ll have to go through your bank and dispute the charge.” Sigh. So now it’s my problem to fix your mess up? Banks aren’t exactly willing to just give out their money so this isn’t as simple as a quick phone call and boom, it’s back. It took a week. Okay fine. It’s over with. Ha. Nope. In my very small sample size of people who have been here, 4 out of the 5 have had this same thing happen to them. That’s a lot of accidents if you ask me. Like I said, sketchy. I’m now writing this review in July after resisting the urge in December. Remember, I haven’t been back since then, after what happened. Well guess what. Sly as a ninja, another charge pops out of nowhere. BOOM! My good ol friends at Glam hit my account again with a charge of $77.53 (7 months after my last visit.) Hmm weird. After checking around it wasn’t just me, they charged everyone I went with. How is this legal?
Short story long, I will never recommend this place and I certainly will not be returning. It’s unfortunate because I really have enjoyed the times I’ve been there. I don’t really know why more reviews aren’t reporting on this seemingly...
Read moreI’ve been going to glam for years. This past weekend, friends of my bf invited my bf and I to glam to sing in the karaoke room. We came in last so we end up ordering food. At the end of night, my bf was trying to pay. He went to the bar to pay our tab. The girl printed out a different tab with a different total. I had the ticket what we ordered. It didn’t match up. We knew what we ordered. Then they printed to two more tickets that wasn’t our. My bf friends said they paid already. (They had bank statements that they paid their part already $400) We only had three items. My bf got heated and said it’s not his tickets and the the workers got heated as well. Multiple people and workers started arguing. People were quick to judge because my bf didn’t want to pay. We just wanted to pay our tab what WE ORERED. Once they came to a solution. They knew they messed up. One the workers snatched the tickets from my bf hand. Completely unprofessional. You know what’s even crazy, when the girl printed out the ticket. She didn’t even remember which ticket she printed out. She yelled “then which ticket is this?!?”. We both told her “YOU DID”. I saw she printed out that ticket right in front of us. We also had our own ticket that the guy gave us in the room. The owner end up fixing it. Everything could’ve been solved if they didn’t lie. We just wanted to pay what we order and they made it harder than what it is? How would feel if you end up paying for food u didn’t order? And they pressure you to...
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