Phở Pasteur — Restaurant in Rosemead

The WORST customer service EVER!!! One star is more! I would give ZERO if there is an option! Never come here to eat! Be ready to be yelled when you would like come to eat! This is my first time come here. So I ordered food online via Google. Then Google showed me it’s order through Postmates! When I got here to pick up the food, that lady in front desk with cold face and ask me where I made the order. I told her it’s from Postmates! Then she asked my name. So I showed my name to her via phone. Since I have other personal info on my phone. So I covered them up with hand to only show her the name that she is looking for. Then she starts become unreasonable by saying that why I covered it. She had a big eye glasses that she couldn’t see! So I read to her. That is my name. She keep saying that she cannot see. So I was like what can I do if you couldn’t see. There is another customer standing there on the line. So I showed him, he can read it without any problem. But that frond lady still say she cannot see because I covered the other info. So I explain to her say: there some other info that I couldn’t disclose so i covered it up since you only need the name. Then she starts yelling at me why you cover them……. I cannot see….. At the same time, the other waiters come here. They don’t even try to helping me to solve the issue even though I showed the name to them as well. Then they say they don’t want to service me. That is fine cuz I don’t want to come here anymore. Then she keep saying saying saying without listening at all why I covered all my other personal info. She even say she won’t look at my personal info, so why you care if I covered it or not??? It’s so ridiculous. Worst service and worst attitude. No one wants to make a order here! With all the time that frond Lady are yelling at me and no listen, she doesn’t want to see my name at all. So I requested to return the money and never come...

Wow... Can't believe this place is still around after 20 years+. I remember eating at this place with my parents when I was a young whippersnapper and the food was always good. Yesterday was my first time back and Pho Pasteur sure didn't disappoint.

Location/Parking: Located in the Valley Gateway Plaza! It's in the same plaza with Sunday Bistro Cafe, Rosemead Supermarket, liquor store, gift shop, Theien An Bo 7 mon, and a post office. There are plenty of parking spots.... so you don't have to fret!

Service: Loved the service! Staffers were very friendly and were very attentive. Refilling our water cups every time they saw it half empty and we didn't have to say anything and didn't even know they were there at times. I swear they have some kind of ninja skill. Food came out super fast. I would probably say approximately 5 minutes!

Food: Yesterday was a day of reconnecting with my long last lover named PHO! I haven't had pho for such a long time! I ordered the #2 Special that came with meat balls, tripe, tendons, and flank steak. All I can tell ya'll is that I went to town on that bowl of pho! I also have an addiction to the soup broth also... felt so guilty after drinking all of that yummy goodness.... but it was worth it!

Tip: Add the sprouts, basil leaves, hoisin sauce, and sriracha sauce to make it the bowl of pho 10 times better!

Would definitely come back for...

This is the only Vietnamese restaurant offers outdoor seating right now in our area. We have been craving for pho and bun bo Xao( Vietnamese noodle salad) for awhile. While ordering takeout is available everywhere, the take out noodle gets saggy by the time it’s delivered to you. So it was refreshing to have a place that offers dine-in with freshly cooked pho.

We have been passing by here for many times and never had a chance to eat here. When we saw their outdoor seatings, we jumped on the opportunity. We went for their beef pho and Bun Bo Xao with pork. The food was fantastic and authentic. The bowl of pho comes in two sizes and I chose the large size. Eventually I couldn’t finish the whole thing, should have ordered the regular size pho. For the Bun Bo Xao With BBQ pork, the meat was amazing and tasty. The flavor is very close to the meats we had in Vietnam.

The restaurant also has great drinks. Since it was over 100F degrees today, we ordered two traditional Vietnamese cold drinks. One was mung bean icy drink and the other was red bean with icy. The drinks instantly cooled us down in such a hot day.

They also had delicious appetizers. We tried their shrimp beancurb skins. It was very tender and chewy at the same time. But it was not very crunchy as I had expected. Overall, the place has decent Vietnamese food. We would return to sample more...