Popeyes Louisiana Kitchen — Restaurant in Brentwood

So I put my order in 15 minutes before I even arrived. I waited in the pick up order line as there was another person who was in front of me. They were there to pick up, gave the name and their food was not ready. None of the pick up food was ready. There were about 4 of us standing there while the young man prepared her order which he moved so slow it took him about 15 minutes to do. Her order was not big at all. After he finished that, as two other people were already ringing on the registers just as slowly as him, he walked away from the pick up line and hopped on the Register. We were all stunned that he just blatantly disrespected us like that. A customer behind me said she was about to say something after they finished with the walk in orders still being rung out. An additional 5 minutes later...so I've been in this store now for almost 25 minutes still waiting on a pick up order, a woman walked up with an attitude, spiky ponytail with no hair net and asked was I picking up, I said yes of course. She took an additional 10 minutes to prepare my order. Pick up order customers stood frustrated but all agreed, there's a reason why they have so much security in there. The way they disrespect customers and ignore them, I'm sure some people have gone off in there. Be nice to your customers. Don't ignore them. If you hate your job, quit. There's so many jobs hiring with better environments. Overall, I will never return to this location again. I wouldn't advise anyone else do so either. Almost 40 minutes for a pickup order with a full house of slow...

I like Popeyes just as much as the next person to the point that a I’ve paid for the overpriced food, but I do not agree with the penny pinching that takes place here. My coworkers and I used to get lunch here often but the fees have taken our desire to do business from us. I paid for 14 pieces of chicken and 2 sides and they gave only one sauce with the order. They said they had to charge for each additional sauce. I will be giving my money to Mid-Atlantic (serving sizes reasonable for the price you pay and the food tastes great) and other fast food merchants in the shopping center behind this place since the penny pinching has gotten out of control. Carolina Kitchen is 10 minutes away and worth experience, too. It’s too much hassle that the inconvenience and lack of care that the food is actually enjoyed by customers has made me realize that this is a waste of money and the experience isn’t even enjoyable anymore. The customer service is average at best, wait times are long even when the app is used, and even the employees...

Jan 15 2022 This Popeyes is dirty . Employees wear face masks under their nose . Don’t change their gloves after touching POS system . They just go start making your food. Customer service sucks they don’t greet customers. I was in the middle of placing my order with a young lady and she walked away to make my food before ringing me up . I was still asking for what I needed with my order I guess the manager started taking the person behind me while I’m still taking my order so I’m yelling over the person behind me trying to place his order at the same time . They had no biscuits on the line . I will make sure I let people know this location doesn’t practice basic food safety procedures nor do they have customer service ,. They All looked stressed and it showed in their performance. . Then as far as my review they get 0 STARS The fact that they try to make customers seem dumb not knowing if we are familiar with food service or not. Hire a...