Snack Attack Ice Cream — Restaurant in Converse

Horrible service. Did not meet our expectations. Fruit tasted good, but the presentation was a complete mess. They tried too hard to be creative, threw a WHOLE mango in the platter-- not even sliced, it was just sloppy, fruit had seeds (oranges and watermelon). This was for a KIDS birthday. Seeds shouldn't be in our fruit. They were well aware that it was for my mom's granddaughters birthday party. My mother called to confirm the pick up on Sunday morning (9:20am) only to discover that the guy completely forgot about her order. He told her to it would be ready at 12:30pm (after promising 10am). He was barely slicing the fruit when she showed up at 12:30pm to pick it up. It's no wonder that the platter was such a mess. Extremely disappointed bec I know this place is new, it's close to our house, and I wanted to be a regular customer. They didn't offer a discount, free items, (cups, napkins, forks, ANYTHING) to compensate for their mistake. Nothing. Unapologetic and took advantage of my moms kindness...

Saturday they messed up just one taco. This was the third time they’ve done that. I brushed it off until Saturday and I couldn’t make it back to get it replaced and this was verbalized to them, when I called at 10:30am they kept me on hold for abt 15min, by that time I had gone to my daughter’s bday and let it go. Today: Thursday aug 15, I came and told them about it. The girl said,” I’ll give u a free sweet tea but not that taco “ I told her well they wanted me to come back, but they never came back on the phone. I told her,” I couldn’t go. I don’t want the tea. I want the taco.” She agreed to make it as it was supposed to be (egg, cheese and bacon on corn) originally on Saturday they gave me egg and bacon on flour. Today they gave me egg with bean on corn. Seriously?! At least she’s polite bc theres another lady who is always huffing and puffing and really tries to be polite I guess, but u can see she’s not used to being that way. I won’t...

I came here with my kids because we thought this was a snack shack. The ice cream (in the name) seems like an afterthought. That said, they sell Blue Bell for $2 per scoop and another dollar for a topping. It's very mom & pop, which I totally support; however, the establishment is very misleading because if you just looked at it from the outside or from Google, you might think they sell candy and ice cream and milk shakes and sodas and maybe some small food like fries or pizza slices. In actuality, it is an independent Mexican restaurant that also sells ice cream. The attendants were not friendly when we ordered, either. We seemed like a nuisance to their business. Don't worry; we won't be back to try out the Mexican food. There are plenty of other options for that...