Wendy's — Restaurant in Conway

We had started our commute home to NC from our vacation and stopped here in hopes of grabbing lunch before our 3.5 hrs journey. Upon entry we had 2 customers ahead of us in line each which had their orders taken within minutes when it was our turn the girl at the register acted as if we were invisible and refused to take our order, I can’t help but to believe it was racial as there was no other reason I could think of besides just being rude. After 10 minutes of being ignored we left and went to the Subway down the street with exceptional service even apologized on the behalf of the behavior of the Wendy’s employees. We now know where not to eat on our commutes to and from the beach and will be sharing the experience with all of our family, co-workers(atrium health/Wake Forest school of medicine), and everyone who may mention visiting the beach in our community! With customer service like this the manager needs to be reprimanded for the sorry service of...

This is absolutely the worst service I have ever had. When we were there going through the drive thru they had us pull up and told us they were making everything fresh. We pulled up and waited for 15 minutes and got the food then left. We live about 10 minutes from this particular Wendy’s. We got home my fiancé’s burger was RAW. The nuggets were stale and cold. The fries were not even done. So we called because I’m pregnant and I cannot eat raw things it could hurt me. Well the so called “manager” working tonight called me a liar and said he pulled the nuggets up himself. Then in the background you could hear the employees laughing about the situation and the manager laughing himself. I asked when the general manager will be there. The guy said Friday And when I asked the manager his name he hung up on me. I am currently on the phone with corporate and I will be contacting the general manager on Friday. Pregnant women CANNOT eat raw or stale food. IT IS...

Food is okay and usually we have an okay experience but not today which just happens to be fathers day. The worker at the window was unbelievably rude to us, specifically my husband, whom she could've guessed was a father with our two kids in the back. We waited for 10 minutes with two cars who pulled up behind us right before we got our food. When we got our food and went to take 30 seconds to check the lady shut the window waited 15 seconds or less and opened it up to tell us to check our food somewhere else because there was TWO cars behind us and shut the window again before we could really say anything but one word. I WOULD NOT recommending going here but if you do hopefully you don't get the lady we had at the register and always check your food and extras because she did in fact forget the condiments and plasticware so we couldn't eat our food until we bought some as we were out...