Subway — Restaurant in Cookeville

In the past, I've generally considered Subway a good restaurant, but now they carry a menu item that is so disgusting that I can't even fathom the idea of eating there. This item is the nacho sauce. It might be the worst sauce I've ever tasted in my life. I used to go to Subway once a week, but I haven't been back since I tried the spicy nacho chicken sub, and that was about 5 months ago. I desperately need them to get rid of this item so I can go back. It's nothing against this particular Subway, but this is the one where I tried that sub. Before this experience, Subway was a recurring stop for me. They earned my consistent business because they gave me a free cookie every time, even though I always used an online coupon. Please get rid of the nacho sauce Subway. There is a noticeable problem with the way this sauce is prepared. Perhaps it's ok if it's prepared as intended, but that's either not happening or it really is just that disgusting. I'll admit that commercials play an intricate role in putting Subway on my mind, but when I see the nacho sauce advertised, I truly gag and sometimes even throw up a little bit...

This subway is a joke, me and my wife are out 47 dollars and no subs. On the site we ordered 4 subs for pickup, not only one our side with the site but our bank account clearly shows payment went through. I get there at the time it says for our order to be ready. I walk in this gentleman tells me it's not come through on their side. Then proceeds to tell me that because it's not coming through he can't and won't make my subs even though we clearly paid for it. We'll our money went through somewhere because it sure came out of our bank account. We have a good amount of money in our account so it's not necessarily the 50 dollars but it's the principal that we work extremely hard for our money paid for our subs and now we are getting told we can't do anything for you. So be aware who ever the franchise owner is of this location is a crook and I am not shocked anymore with how this world is that a business would steal money from hardworking people then literally just shrug their shoulders. Please be aware of this location. Please please stay away these people are crooks me and my wife are now out 50 dollars and no subs...

Today 11/03/2023 when we came in around 4:36pm the first thing the guy working said "It's gonna take a while before I get to you" not even a hi or welcome, he then proceeded to yell if we have an online order which we did not. We waited until 5:05pm to get served. We were getting 3 subs and first thing I noticed was how he cut the bread, it looked like he just ripped it open. we ordered a simple meatball sub which he proceeded to add an absurd amount of sauce that just took over the whole sub with maybe only 4-5 meatballs on it (also he did charge me for the Boss which is 12.99 and has pepperoni and the fresh mozzarella. when for a simple meatball sub is 8.99. When I did call him out on how we didn't get the Boss he proceeded to tell me that's what they charge it as.) For all of the subs the guy just slapped on ingredients and didn't even try to make it somewhat decent. The guy just acted like he didn't want to be there at all and just simply didn't care. I would of added his name but he didn't have his name tag on. this is just...