VIENNA CAFE & BISTRO — Restaurant in Cooper City

I have passed this spot numerous times when I shop at the Publix right next-door. Although I’ve seen it many times, somehow I have never actually eaten here. We decided to brunch at Vienna Café on a Sunday for my friend’s birthday. This was also a meal before we headed to Miami to check out the new Daiso and make it a fun day.

It seems they are busiest on the weekends, especially during brunch. We arrived at 11:30am on a Sunday morning and there was maybe a short 15 minute wait. They were able to see us out on the patio. Although we would have liked to sit inside where you get the whole vibe of Vienna Café and Bistro, it was completely packed and we didn’t want to wait that long so we opted for the patio.

Max was our server and he was very personable. Also funny as he mentioned if he gave good service, his name is Max. If his service was bad, his name was Pedro. Lol. Fun guy.

We ordered our food around 12pm. This is everything we ordered:

• Hot Chai Tea Latte $5.50 • Smoked Salmon Platter $23.00 • Crab Cakes Eggs Benedict $24.00 • Spicy Thai Pecan Salad $21.00

And although it was crazy busy during brunch, Max apologized profusely for the long wait on our food. There was a woman who stopped by the table. Also, I can only assume she was the manager as she also apologized for the long wait and they were super busy. Very nice of her to stop by but the weight was a little bit crazy! Our friend had to go pick up her kids at tennis at 1pm and our food still did not arrive. She left and was going to come back immediately after. Max saw we were still waiting and offered us complimentary mimosas. Nice effort but we still couldn’t get over how long the food took. There were guests who sat down after us on the patio and they received their food before ours. Weird.

Of course, our food finally arrived at 1:30pm…1.5 hour wait for the food!!!! OMG. And our friend was still not back so we decided to be courteous and wait to eat. Max noticed we were still waiting She finally got back around 1:45pm. Our food was cold but we didn’t want to be rude and dig in without her.

Let’s break down the food. The Spicy Thai Pecan Salad was my favorite dish. Good flavor and loved the dressing. Just a nice light dish. Crab Cakes Eggs Benedict was just ok, I like the Hollandaise sauce but at this point with the long wait on food arrival and then continuing to wait for our friend to get back, the meal wasn’t as enjoyable or fresh. The crab cake itself was not as hearty as I anticipated. Thin crab cake. I did enjoy the Smoked Salmon Platter too as it was a DIY lox bagel and taste.

Overall, loved the vibe here with the charming decor, high tea feels and beautiful dishes and utensils to go with the theme. Food was ok but I would give it another shot and hope for a better experience due to the extensive 1.5 hour wait and just not a great first experience here. Max was great but man, the long wait really killed it for us.

I would love to take my daughters here as I know they would really like the spot. One of our fave spots is Little Hen in Weston and they were obsessed with the vibes there. Vienna Cafe and Bistro is very charming and has lots of potential. We’ll be back and hope it’s a much more pleasant experience second time around.

We finally left brunch at 2:30pm which gave us a full 3 hour dining experience on this...

A visit to Vienna Cafe & you, too, will be hooked on the fun vibe, kitschy decor & well-prepared cuisine. I’ve probably visited Vienna 30 times & haven’t had one negative experience! Not one!!! That’s “flawless” as far as food service goes because as we’ve all experienced, there’s a lot of “moving parts” when it comes to timely service & a delicious dish… Vienna excels in all categories!

But, let’s talk service for a second. A server’s attitude, indifference, inefficiency or even rudeness can “make or break” a dining experience. ALL the service staff I’ve ever encountered here are VERY kind, professional & extremely polite. (And they are willing take pictures for guests without cringing 🙏🏻). I could probably post 100 pics from here but will edit to this fall, 2024/25.

I definitely appreciate Chanel as she’s been my server on two occasions this season & she does a fantastic job at making guests feel welcome!

I’ve dined here many times with girlfriends & also bring my English Aunt here when she visits annually from the PNW. We enjoy taking pictures, chatting & trying new menu selections. Speaking of menu selections, I really like the new menu look & think they did a stellar job designing it. Yes, it’s “Diner Style” and plastic, sure, but then you can clean them with bleach & they actually picture the desserts which I KNOW the general public will love because I worked in restaurants from Diner to French Table Service & prepared “Table-side Flambe” back in the day for over a decade. People LOVE to see their choices, it’s human nature.

Lastly, parking is super convenient & I read the local Health Department Code Violations Reports often for this area & I’ve never seen Vienna listed for any infractions & the cleanliness in-house is above expectations. (A few restaurants on the other side of plaza have definitely had issues & one actually closed because of them - you don’t want details on that…).

Seriously, GREAT JOB VIENNA! You can’t make everyone happy all the time, but, for me, dining here is a joy & I APPRECIATE YOU ALL! 😘♥️ (Will be back with a fitting fascinator to enjoy Valentine’s High Tea! - Hilarious pictures to follow!)

PS I even adore the “elongated” holiday decor into mid-Jan....

Well 1st and foremost, we went here for the 1st time this past weekend on MOTHERS DAY.🌸. Earlier that morning we had gone to a Victorian themed event so since we werw dressed for the occasion, hats , gloves the whole experience I decided to take my mom and daughter their for brunch since the restaurant had the same theme (Specially for the tea my daughter is a huge fan of Bridgerton so I wanted her to feel like a royalty as well as my mom). I know it was pretty busy understandable given the day it was. We waited about 40 min to dine inside .The waitress was pretty great really can't complain about her. Food was pretty good also a little pricey for the amount but no biggie. Since we got there we were getting such nice compliments from the customers that were heading out saying that we looked really nice with our vintage outfits and that made my mom and daughter feel so special which was great. HOWEVER, I noticed that the owner was going around ALL the tables checking on everyone to see if everything was ok and she DID NOT even have the COURTESY of approaching not even once our table to see if we needed anything. If she would have been maybe a little bit smarter , buiness women, more professional she would have complimented us on our wardrobe since we were dressed to the theme of HER restaurant and Maybe even taken a picture of us (with consent of course) to post on her social media as advertising, but no totally the opposite she was so RUDE when we were leaving she was walking towards me and turned around right in front of me to avoid eye contact. Seriously wow!! I had a buisness with my family for over 20 yrs and now I have my own and our customers have always been our priority not to mention we always try to cater to what they want. !! We will DEFINITELY not be going back!! And not recommend to any of our friends or family. We felt so discriminated. Our Table was the ONLY ONE she didn't visit!!. Such unpleasant...