If you're not familiar with Schlotzsky's, these restaurants are known for their sandwiches (Fiesta Chicken and the Original are my favorites), but they offer so much more such as pizzas, soups, mac & cheese dinners, and flat breads.
Also, they're kind of known for being weird to order from (such as no one seeing you at the counter for long periods of time), but this Schlotzsky's seems to be better than most.
Anyhow, from the really nice dining room to the friendly staff, this Coppell location may be one of the best Schlotzsky's in the north side of DFW. Even the sugar cookies are better here since they put sprinkles on them (instead of just sugar like the others).
And like I said at the beginning, if you go to Schlotzsky's often you really should consider getting the app since they often have some nice deals and events posted on there. Plus they have a loyalty program that rewards you $7 off when you get 7 bites. Believe me, Schlotzsky's is a bit expensive (about $7-$8 before the drink), but the app (and local coupons) have saved me a bunch of money.
Also, don't forget to do their surveys on the receipts for 3...
   Read moreWe came in at 7:55 to order dinner. The college aged lady working the front register was cleaning and we had to wait to order. She came to the register and said that the lobby closes at 8:00 and asked if we wanted to order food to go. The hours labeled on the door said they closed at 9:00. The entire restaurant had tables at booths turned over so people couldnât sit at them. We sat at the only table that wasnât turned over and waited for our food. Again, the young lady said that the lobby closed at 8 to which we asked if we needed to leave. Annoyed, she said I guess not. This is a franchise, if you canât be open the franchise hours on the door, sell the location. If you donât want to service the public, sell the location. Donât make clients pay for poor management and poor...
   Read moreNegative experience overall. Completely messed up my order. I ordered a fresh veggie sandwich without ranch, but they didn't add mayo or the signature sauce. It was a dry sandwich with a whole bunch of lettuce, a few tomatoes and red onions (not even on the menu), jalapeños, a slice of cheese at the very bottom with black olives underneath the cheese, all in between sweaty slices of bread. Super gross. They also did not add the requested toppings to our pizza. The kitchen was very busy when we went in so staff was preoccupied. Doesn't seem like they can manage it. They also didn't accept my reward when placing an online order. Wouldn't recommend...
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