Siam Thai Cuisine — Restaurant in Coppell

I want to like Siam Thai but they've messed up my takeout order twice and are now lying about it including to Grubhub.

In the first instance I ordered the drunken noodles vegetarian with tofu which came with eggs which I didn't want. I called the restaurant asking for clarification and if they could do anything about it. They said no and that next time I have to write "no eggs" in the special request section online to get the dish with no eggs which is totally fine, my mistake not being clear.

Today I ordered drunken noodles again and made sure to write "no eggs" in the request form and also asked for verbal confirmation from the staff when I picked up my order at the restaurant but when I got home I still found eggs in my noodles. I called Grubhub support about the mistake who, after making sure I got the order right on my end, called the restaurant and were told that they can't make the drunken noodles without egg at all! If this really is the case then they've been blatantly lying to me for some bizarre reason or they're lying to a corporate partner which advertises and allows people to order their food.

I realize that eggs might not be a big deal to most diners but my issue right now is more with the restaurants inability to be accountable for their mistakes and my fear that they will inevitably make a bigger mistake in the future considering their reckless attitude and awful customer service.

So if you're a diner with dietary restrictions or wants the reasonable assumption that a restaurant will fix it's mistake, or even just get the actual food you ordered, Siam Thai is not the...

Found this place for lunch after having making a trip to Coppell for a separate errand and let me tell you, I'm so happy I did! My boyfriend and I have been unable to find good Thai food in the Frisco area - I wish this place was closer! The owner was really kind, letting us dine in when they currently only have the capacity to do take out only (otherwise our food would have been cold by the time we got home). We had our favorite/standard dishes - the chicken pad thai and the pineapple fried rice and it was AMAZING!! It definitely hit the tastes we've been missing. Pad thai noodles and sauce were fresh, and the fried rice was full of fresh and perfectly cooked vegetables. Portions were huge! A quarter of the way in I was already full but I couldn't stop eating because it was so delicious. The owner was very attentive and friendly, and you could tell he had a personal relationship with many of the patrons that walked in. He constantly checked on us to make sure we were enjoying our meal. I only wish it were closer, so if you are close to this location you...

I used to love this place, but today I went and ordered drunken noodles, my favorite dish, I asked for extra veggies, beans sprouts and spicy level 2. They didn’t put beans sprouts and that wasn’t level 2 at all, my was red because of the chilli, stupid spice, and I can eat spicy food with no problems. I told the waitress and she saw how I was struggling to eat that, she only brought me a lime, what didn’t help, didn’t bring me water, and wasn’t nice AT ALL! Saying I put number 2, maybe they put too much chilli, and I said I’m sure they did, she got my money and left, not even apologizing or thanks. I ate a little, cause I was starving and I really got full with water, got a box to go, thinking maybe later it would be better, but no, I couldn’t eat it! Also if I don’t ask for extra veggies it comes with half tomato and 2 little broccoli. I’m very disappointed with them, I’m not a costumer anymore and I’ll make sure to tell all my family and...