Marco's Pizza — Restaurant in Cornelius

Booker took my order for a pizza for delivery and I gave him a tip for the delivery driver on the order for the pizza. I could hear him confused over the phone and laughing with other coworkers clearly not paying attention. I said how long will it be to deliver he said 20 minutes. After he charged my card with tip for delivery driver I called back an hour and 30 minutes later and I spoke with Booker again and I said I’ve been waiting an hour and a half. I thought you guys were going to be here in 20 minutes he said oh let me see if I can find your order, when he found it, he said oh we set it to pick up at store. I reminded him he was the one that took my order and it was a delivery and I left a five dollar tip for the delivery driver. He then said the pizza was waiting there for me. He said he would refund the card and then he’s going to recharge it. I said my pizzas been waiting there for an hour and a half and it’s cold? He did not even admit that it was a mistake, and when I asked to speak with his manager, he said he was the person in charge, and then I said I don’t appreciate the way you’re doing business by the way your speaking to me and he hung up the phone on me without the issue being resolved. I feel that better customer care at this location would be appreciated. If Booker is not the manager, then I find the manager at fault, Heath, for not teaching the employees correct customer care. If the manager is rude to clients he shouldn’t set a poor example...

I'm a veteran who has been homeless and should go ahead and give up on life. I applied for and got hired, gave my 2 week notice at the other place and then while refusing to explain why, they said the wouldnt hire me. I thought you were supposed to sign a document allowing them to do background checks, so it probably was an illegal background check. I was so devastated the owner wouldnt speak to me afterwards. Not to change her mind, but to at least explain my situation, and have some pause at the moment that they told me I was hired and as I write this right now, I might not be able to undo my situation, and BECAUSE of Marco's pizza, I might become homeless and suicidal again (I called the suicide hotline from Marco's parking lot) believe me, when you become homeless, your life is over. You're so far behind the curve you'll never catch up and have a normal life again. Maybe not back in the day, but now because of the internet we don't even look at other people as people. She had no qualms with that she might have caused me to become homeless. Hopefully I'll figure...

First of all, I want to say my delivery driver, Nicole, was fantastic. I called to order a pizza from Cornelius. I live in Huntersville just over the border with Cornelius. I've ordered delivery from this location almost every week for 2 years. I called today and was told that they don't deliver to my address and I need to call the Huntersville store. He then told me his manager said they don't deliver to my address and I need to call Huntersville. I did that and they guy there said he couldn't hear me. My daughter called Cornelius with her phone and had a pizza delivered to my address by the lovely Nicole. I've deleted the useless Marco's app from my phone. It hasn't worked for quite some...