We had a great experience with KS AudioVideo. I initially contacted them based on their stellar reviews and found their work in my home to be consistent with what I had read.
David Kurschner, the systems designer who took my initial call, was thoughtful and thorough in understanding my needs where through photos I sent of our pre-existing technology he determined a precise picture of what my necessary upgrades would require. Through his knowledge of the various products and their performance, he helped me determine options within the technology available and explained costs and specs before I confirmed the project.
Their office kept me apprised of install date and time. Cole Beatty was the install tech who was on time, courteous, a problem solver, who thought outside the box to create solutions, and who treated my home with respect. He patiently educated me on all facets of the new items and did not leave until he and I were assured that all interacting components were operating at full connectivity. He helped me install related apps to my phone, assured that all my networks were connected, trained me on new components, and most visibly transformed a tangle of unsightly wires and cords into a clean, organized, and hidden-from-view system that I can totally understand through his tutorial.
Being somewhat of a dinosaur with new technology where my grandchildren have become my coaches, this was a very positive experience where I have confidence that I understand and can operate...
   Read moreEXCEPTIONAL AV OVERHAUL BY KS AUDIO VIDEO
From Towerview Ballantyne's management team, we can't praise KS Audio Video enough for their outstanding service. When we took over management of our highrise, the AV situation was dire, with most systems non-operational. KS Audio Video came to the rescue with professionalism, expertise, and a commitment to excellence.
Cole, Josh, and Billy were a dream team throughout the entire process. From the initial walkthrough to the proposal phase, their communication was impeccable. They listened attentively to our needs and presented a comprehensive plan for a complete AV overhaul of the site.
What truly sets them apart is their dedication to excellence. Not only did they deliver on their promises, but they also went above and beyond to ensure that our team was fully trained on the new infrastructure. Their friendly demeanor and approachability made the entire process smooth and enjoyable.
The end result? Nothing short of incredible. Thanks to KS Audio Video, our highrise now boasts state-of-the-art AV systems that exceed our residents expectations. We couldn't be happier with the outcome.
If you're in need of AV solutions, look no further than KS Audio Video. They are the epitome of professionalism, expertise, and exceptional service. Thank you, team, for transforming our space and exceeding our...
   Read moreI think I lost the first review I wrote but these guys are so good, they deserve 2 reviews! I have some rather unique internet issues with my house so I called these folks because they were close to me. I spoke to Ed Studer who immediately said he could help but wanted to look at the situation first. Very professional. He showed up the same day he came and looked around the house and immediately devised a plan and set an install schedule. My techs were Bryan and Chris. Man, do they know their stuff. They went around looking at the setup I had and began the fix. Extremely polite and keeping me informed at every point. They were even able to explain and eliminate a glitch I had in my internet setup, even though it was not the reason for my issues. To say they went above and beyond would be an understatement. Now here is the kicker, it was all very reasonably priced and i received a refund because it was unnecessary to do some of the work originally scheduled. These guys, Ed, Bryan and Chris are the best! Call them, you will not be disappointed.
Well because of the great job they did I called Ed back to do something else with my video system. I emailed this morning and Chris just finished. You cannot get better, quicker service from any other similar provider...
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