This was quite possibly the worst Subway experience I’ve had in my life. If this is representative of how Subway is going forward, I will never go to one again. I was first greeted by an old bandaid laying on the chip display in front of the sandwich order counter. Perhaps the employees couldn’t see it there because of the metal covers of the deli fridge flipped up, but the restaurant was slow, so I would expect an employee at least to do a check around the dining room to check for cleanliness issues. I proceeded to order a sandwich on flatbread, and the flatbread was extremely different than what it was before. Instead of it being thick and fluffy, it was thin and crunchy. One ingredient I wanted on my sandwich was black olives, which they said Subway no longer uses. I also ordered a sandwich from the menu that had smashed avocado as an ingredient. The bag of avocado they were going to use was already turning black. I told her I didn’t want that. Another employee said they have fresh bags in the back, but the employee making the second sandwich insisted they were out and asked if I still wanted the avocado on the sandwich. I said no because it looked terrible. Only after the sandwich was already finished and wrapped did the second employee come from the back with a fresh bag of smashed avocado. It was nice that they give us a little cup of it at least. I was also disappointed in the size of the chip bags. They seem to be about half the size they used to be. I always would get Sun Chips, but they no longer had those. The most egregious thing is that we ordered two sandwich combos, but only after I paid did I notice on the receipt that they charged me for each item individually: two medium fountain drinks, two chips, and two 6-inch sandwiches. I asked them why we were not charged for two combos, and they said because they ran out of small fountain drink cups, they gave us medium cups, so they had to charge us for each item individually. The employee said that was the rule according to the owner. It seems like a blatant scam to upcharge for something by charging à la cart just because they are out of small cups. All in all, this was a terrible experience. I won't return back to this or any...
Read moreI’ve been to this subway 10+ times because it’s so convenient since it’s right next to where I stay. This time today I tried going to grab what I usually grab. A foot long spicy Italian. Almost every time I had a coupon to use for a $6.99 foot long. I was never declined until today. The employee told me that the manager does not accept this. I then told her I’ve literally used this type of coupon 5+ times at this location, and no one has ever told me I couldn’t get a spicy Italian with it. It literally says what it excludes on the coupon. This made me hella mad, and I will not be coming back here again. Disappointing. Whoever the manager is needs to get re-evaluated for their position. Cherry on top, they were about to sell me some black spinach that was wet and old on my...
Read moreSo I just left this subway!!! A lady walked in before wanted some ham sandwich the rude obnoxious guy behind the counter told her he didn't have ham or any other cold cuts, didnt offer her anything else! Lady walked out..now it was my turn..so I told the guy I wanted the new cheesy garlic bread in a chicken bacon ranch sandwich..so again the rude obnoxious guy told me ,he couldn't use that bread for my sandwich, that bread was only for specific sandwich, and he couldn't do it anyway because his boss was watching on the cameras. I argued with him for a bit, but...a waste of breath! A word to the owner ur an idiot and so is the rude obnoxious guy behind the counter,,,will not ever return to this...
Read more