Wingstop — Restaurant in Corpus Christi

The Staff needs better training on Communication on orders that are ready to Go, and having a Louder voice to call out to the customers. Having One Person run Two Computers and a Tablet to take care of customer traffic coming in is a lot of stress on that employee plus the phone ringing. Telling Customers that there food will be ready in 7-10 minutes for convenience instead of the reality that it will be 20-30 Minutes. Customers might be more understanding, also telling customers the actual wait will allow for less mess up on orders.

Try having two people handle customer traffic, One calling out orders loudly and handling the drink spot since they're right next to each other, the bagger needs to communicate with the 3 front people at your location on who's orders are ready. The front two will let the person handling drinks and customers bag that are ready to check on the orders that have been called in or were web orders. The rest of the employees will be in the back making the food.

My order was supposed to be ready at 8:05 didn't leave until 8:35, when I was told the order was going to be ready in another 7 minutes. Don't get me started on the other customer orders that were messed up and had longer waits than me.One customer I talked to, was there before me with a smaller order and was still waiting...

I ordered it at 1030 pm via phone Cashier said 17 minutes for order I arrived at store at 1100pm and 1 of all door was locked I had to wait for someone to come out to get in not sure what that was about Got in and paid for order then was informed my order was never made, it appears they didn't even make it yet so I have to wait another 30 minutes for the food Cashier states my order was never put in which means I am here at 11pm waiting another 30 minutes for my order when I called it in at 1030 pm please stop wasting your customer s time this is not the first time this has happened I have also ordered online and the same issues I stopped coming to this location for a while and I thought it would be different this time but it's still the same well I had enough time sitting here to write you this. If I could give 0 stars I would...............👺👹👿😈💩💩💩💩💩💩👺👹👿👿and yes was here til 1130 waiting on order oohhhhhh never again¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Customer afther customer they still have door locked like they are closed. 5 people just left waiting in line so long for cashier acknowledgment. A manager needs to be here at night please. Ok got food cashier did say sorry we'll...

One of the worst fast (hahaha) food experiences I've ever had. Did an online order via their app early in the afternoon and scheduled it for 7 pm pick up. Got there at 6:45 pm and was told my order would be ready in 10-12 minutes. At 7 pm I asked if my 7pm order was ready yet. They said it would be another 10-15 minutes. I asked what the problem was and was told it's because their so busy. Finally got my 24 piece Family wing order at 7:18. pm. Again I asked why it took so long and she just shrugged. I asked to speak to the manager. The clerk went to the back and when she returned she said the manager was busy and it might be awhile before they could talk to me, so I left. After less than 5 minute drive home I was ready to eat my wings. The dissatisfaction continued. The Buffalo sauced wings were overcooked, hard, dry, and tough. The fries were undercooked and soggy. So much for my Wingstop meal. The store was very disorganized and chaotic. And with no order display system they were constantly interrupted by the crowd of waiting customers checking on their orders. Think I'll find another place for wings as Wingstop has such little concern for...