Taqueria Jalisco on Cimarron Blvd.

I went to this restaurant tonight as we often do for breakfast lunch and dinner. I have never had any issues in the past however tonight the fajita plate was extremely dry chicken. I brought this to the servers attention and she went to the manager. The manager Andrea came to our table asking what was wrong with the food, I proceeded to tell her and from what I understood she was taking it off the bill. She asked if I wanted them to remake it I said no as my family was already done since the server did not come back to our table to check on us. We got the bill and my husband just put out the card assuming all was well and checked us out. I then looked at the bill and noticed the fajita was still on it. I stopped the manager and said I’m sorry I noticed this is still on the bill. She then says, “Yes that’s what I told you, I’m not taking it off that’s why I asked if you want me to remake it”. I was so confused and said ok well then remake it I misunderstood you. She then says well I put it in the trash already. So I guess they weren’t going to actually remake it and just box up the food I said I didn’t like. I say so you were just going to box that plate? Well that’s what you ordered, She then says well if you want I can remake it. I said you know what don’t even worry about it I’ll call in the morning and speak with the owner. I then ask what the name of the owner is and when will they be in. This manager Andrea then says “ I can’t give you names, if you want to call go right ahead”. I let her know that I bring clients into her restaurant 3-4’times a week and that will not happen again. Since when do restaurants not remove plates form the bill that are not even touched and then not provide any names of managers. The whole time I kept a calm tone and she had a smirk on her face the whole time. She was very unprofessional about the situation. As I was walking out some of the servers came to her and I could see through the mirror they begin to laugh about it. I hate to say it’s a race thing but it sure felt like it. Discrimination is real and she had no shame in making that very clear. My business may just be a very small contribution to this place but they for sure will never get any of my business for my family and client meetings. Side note- It’s also crazy that I have been trying to get ahold of an owner for 3 days now and haven’t had anyone call as I have left my number requesting a call or even message me back on social media to discuss the issues. Shows where these managers on duty get there bad attitudes from. I messaged this page and can see that it was read but no response. I have stopped by the restaurant asking for the owners and they say oh come later. It’s amazing how unprofessional this place really is.