It's really hit or miss here, the one on white woman st. Is way better. (both pissed me off during the start of the pandemic) but anyways last week was a miss here, especially for my family that ate with me. I ordered my kids and I subs before we got there and had a family member meet us there and she ordered while I paid for drinks that the kids wanted. I had a issue with my card but resolved it by the time my family member paid. When my family member paid the cashier didn't give here the correct change and was rude. We go to eat and my daughters sub is so soggy from the ton of Buffalo sauce they put on it. It just falls apart. The manager kindly makes another on which I appreciate. Like the manager is great but I don't understand why she tolerates how rude her employees are and I'm not just talking this time, I'm talking one employee in particular is always freaking rude..maybe it's because she shows up for work everyday and every where is understaffed but honestly if I didn't like cold cuts and low carb options at subway.. I wouldn't go there and I'd drive out to the other every time but it's convenient to go to this subway 🤷🏼♀️ my family member realized later that the rude employee shorted her 8$ in change..like she doesn't live I town either so it really was inconvenient for her and the customer service here from employees needs to...
Read moreThe manager is very rude and disrespectful to customers. She literally took all the cheese off of my sub and threw it back into the container when I said I didn't ask for extra cheese...ummm I still wanted cheese!!!!! And I told her I would pay for the extra cheese because the slices were paper thin. She literally gave me a dirty look and dug into the cheese and tossed them back on my sub meanly and said "well you could've told me before I threw it back in". Well I would've if she had given me time to say something before angrily throwing it back!!!! I told her that she could stuff the sub and my 2 sons' sub up her a** and I left to eat elsewhere!!!! Worst experience ever!!! Will not be back!!! All the lettuce was turning color, the tomatoes were hard as rock and the meat didn't look fresh at...
Read moreHere I am a month later (see immediately previous review) posting yet another bad review of this place bc I once again submitted an order online, paid tip in advance, & picked this sandwich up on my way to work. Once again they didn’t follow the order request & left items off my sandwich completely while drenching it in sauces that were requested to be added in the “less” amount. Asked for “more” spinach, got none. Asked for “less” onions, got none. Asked for “less” of the chosen sauces, got it drenched. The store manager has not responded to my reviews or emails at all so clearly her lack of care is why her “sandwich artists” prepare orders with a lack of care. Even though this location is the most convenient for me on my way to work, I’ll now be exclusively going to the other...
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