Starbucks — Restaurant in Cottonwood

So for the person who says that this Starbucks gets a lot of Karens, it may be because of how rude the barista is. I was super tired this morning because I'm still healing from cancer treatments and had a double masectomy a few weeks ago. This is why I didn't see the food sign. Chemo brain is an actual thing and we miss stuff. When I asked him if they had food, he said "the food sign is there." When I was looking for it, he said very rudely said "It's right there in front of your face, Ma'am." I said, "Oh, didn't see it. Sorry, chemo brain." I was looking at the menu and asked him a question, when another guy walked up. Instead of answering my question, he started talking to this guy. I wasn't sure if the guy had been there first, so I said, "Do you need to help him first?" The guy at the counter responds in a loud voice. "I'm looking at you, not at him," then laughs and rolls his eyes at the guy standing there. He didn't bother to let me know my food and drinks were done, and let me stand there for awhile until I figured it out. The guy was pretty mean to me when I was in there and I mentioned it to my husband because he asked me what was wrong when I got back in the car. He went in and told the barista that he was rude to me. The barista said "I wasn't rude." My husband told him he was, and he replied, " You calling me a liar?" My husband said, "Yes because my wife doesn't lie. Why would she say that? She just came in for coffee and snacks and couldn't find the food menu, and you were rude about it, but really nice to the male customer." The barista responded with "you coming in here all entitled?" I've seriously gone into Starbucks all over the world like thousands of times over the years and everyone is always really nice. I also recognize that people have bad days or take things the wrong way. However, this man went out of his way to be unkind right off the bat. There's another Starbucks a block or so down the road, so I suggest people go to that one instead of the one in Safeway. Clearly their reviews...

This is this THE slowest starbucks around. I’ve hesitated making this review in the past, justifying that they are newer to town but this is the problem with big bucks coming to a small town. It’s the same slow paced staff from the local area and they cannot get it together. I’ve literally parked my car walked through Walmart and purchased a new Coffee Machine and my New favorite Coffee which is a quarter of the price, faster than they can make two regular coffees. I’m not sure why they have you order ahead if they are barely start making it once you get to the window. I’ve spent 45 minutes in the drive through line and another 8 waiting for my drinks and although the staff is friendly they have absolutely no urgency. This establishment needs MAJOR help if it’s going to keep up with Dunkin next door and the Dutch Bro’s around the corner. I Do Not recommend going to this conveniently located SB if you’re in a hurry or have somewhere to be. Also just buy a coffee machine with a timer, it’ll save...

Staff and products are great at this location. But I had a really bad, stupid experience here tonight. It's the fault of Starbucks corporate management. I wanted to pay for my order with a Starbuck ecard whose serial number is stored in my Stsrbucks app. The cashier's bar scanner could not recognize it. After spending 20 minutes on the toll free Starbucks help line, an astute Associate figured out that the Starbucks locations within Safeway stores have outdated POS systems (point of sale). THEY CAN'T RECOGNIZE CARDS THAT BEGIN WITH "61"!

Now I ask you, who is the bonehead corporate manager who gave the Ok to issue these cards when not all Starbucks registers can accept them. He needs to be fired. I was embarrassed and humiliated. The whole experience reminded me of why I have always despised Starbucks corporate and always will....