Arby's — Restaurant in Council Bluffs

This is probably the most "four-star" establishment you will find. It's pretty great as a whole. Workers are working hard enough and the food is slightly above "decent". However, I had to knock a star (and even consider two). I considered removing a star for it being impressively difficult to find a gap in traffic large enough to successfully execute a left turn without causing an accident or, at the very least, upsetting an Iowan driver. However, I decided that this is more of a Council Bluffs problem, as their stop light timing and stop sign placement is among the worst I have ever encountered. While this complaint has not to do with the establishment in question, there is a more pressing issue that I find Mr. Arby guilty of. Such an offense required me to remove a star from this review. The fifth star was removed, just like how they removed their $1 items from 2-5pm. Its a pretty big deal actually. I starve myself 3-5 days a week and wait to take my lunch break at 2pm, just to save a buck. Actually, more than a buck. CONSIDER THE FOLLOWING: An Arby's slider is regularly $1.59. Let's say that I purchase 2 sliders during my visit at Arby's. I visit Arby's 5x per week. That means, I purchase 520 Arby sliders each year. Since Mr. Arby decided to delete their happy our special, each slider is costing me an extra $0.6313. Might not seem too significant, huh? Well, think again. Thats an extra $328.276 per year! Wowzers! Holy mackerel, right? By taking this extra dough and investing it (using the historical average return of the S&P 500 of 10%), I would be investing $27.3564 each month. Now, considering that my age is less than the cost of a Jumbo roll of flex tape ($19.99), I could continue investing until I decide to retire at the average age of male retirement in the U.S. (64). At retirement, the investment would be worth a whopping $246,630.32. Wow. Now, THATS A LOTTA DAMAGE! (to my wallet from mr. arby deciding to remove their happy hour specials!) While $246k is a lot of money to me, it is nothing to the giant food chain that is ARBY! Arby is worth about 2 billion dollars! I request that Arby buys me a new Lamborghini Huracan or even just a Tesla Model S P100D AND a new Cybertruck when it is released. Either option would amount to approximately $246k. Please consider, Mr....

This is the worst experience I have ever had at a restaurant in my life. I entered the store and made my to the counter. No one else was in line. I stood there for over 7 minutes without being addressed or spoken to at all. Then when I was my first interaction was being told to move out of the way. Because she needed to hand someone else something. I asked if I could get some assistance and was told that I wasn’t a customer and could wait because she assumed I was there for door dash. (Why would this matter?) I asked to speak to the manager at which point another woman that happened to come around the corner was told door dash wanted to speak to them. I was addressed with what is the problem we are clearly busy. I was like wow. Okay so I would like to be spoken to like a humane and I don’t think asking for respect Lu saying welcome in we will be with you shortly is to much to ask. She informed me it wasn’t her problem and I would be helped when I was helped. I asked for the corporate number and was told she wouldn’t give it to me and didn’t need to listen to the issue. I asked again to be told she didn’t have it. I asked how a manager wouldn’t know the Corporate number and she told me she wasn’t the manager just a manager and I asked for the store manager and was told she would not inform them of my problem or have them call me back she also wouldn’t tell me when they might be I. Or their name. That is insane! When I was leaving I again her her say she didn’t care because I’m not even a customer and it doesn’t go against their times. Excuse me but even a door dash...

I went to Arby's picked up the four for $10 and a order of clinical fries to my demise. I found a blonde hair about 9 in Long in my sandwich, which I didn't realize until it was in my mouth. When I retrieved it to pull this out of my mouth, it was all the way down my throat which caused me to vomit all of my food up. I asked for a refund. They reimbursed me for one sandwich only. Even though I had just thrown up two sandwiches and a french fry. I took the sandwich back to the establishment which I would call an unfriendly establishment. They made nothing but excuses about how they were a proper headgear or whatever and they only reimburse me for the one sandwich. Not the whole meal. Said they would send me some coupons but they never got my address and didn't ask for it. They only got my phone number and the woman's penmanship was so bad. I can't believe she would know how to spell my name. It was a disaster. I would not eat here again....