BMC Pho — Restaurant in Covina

Was passing through on an empty stomach and just happened to stop by and get some Viet Food INSTEAD OF In N Out OR Tacos down the street on my way North. The sweet younger pretty gal with the glasses (most of them look young and wear glasses and masks 😂) was very eager to help, make me feel welcome, tried offering a suggestion, and was obviously very sincere in her kindness-

Place was pretty CLEAN (Their Restroom was DECENT) which is a big PLUS+ whether I dine in a Fancy Place, Chain Restaurant and/ or Hole-in-The-Wall.

I went with their Com Suon #17 (on their menu, I believe) which is basically a Chop, Rice, Veggies + Sauce. It was very DELICIOUS throughout. Everything blended well and I washed it down with a Coke. I also got some Vietnamese Iced Coffee for the road and got some Char-Siu Spring Rolls for My Buddy whom I was headed to see. The Coffee was solid. Different Than Lee's Sandwich but, comparable to any good Viet Restaurant and they use Slush-Style Ice.

Plenty of Parking.

Random Highway Strip Mall Setting, Don't Miss It Whole Driving Past...!!!

This place also has a little Mini Boba Drink Shop INSIDE, which I did not try. Oh Well, Next Time.

[Basically Order Your Food, Find Seating & Put The Order Number Sign on Your Table, They Bring Out Your Meal to Your Table. Leave Everything On Table When Finished. EITHER, Leave Decent Tip ON TABLE or IN THE TIP JAR In Front of The Register.]

I'm definitely coming back to try more of their tasty looking Menu items.

This place is Better-Than BANH MI CHE CALI, IMHO. They also have Multiple Locations...

To be fair, the Chicken Noodle Soup is very tasty, and is a standout favorite of many customers.

Unfortunately, the Covid19 closures seem to have taken a toll on the dining area of the restaurant. In the past, the place was filled with a multi-ethnic clientele enjoying quality, great tasting meals delivered by friendly restaurant staff. Each table had the necessary spice condiments, particularly a spicy, addictive chili oil that made dining in, worthwhile.

Somehow, the friendliness of the staff has diminished over the past few times that I have visited , post-Covid. They are more gruff, and less welcoming to the clientele and the dining area looks messy and unkept.

Truly a sad reversal to what once was a restaurant that demonstrated an inviting atmosphere for fans of Vietnamese fast food. Hopefully, as our society and communities return to a more normalized situation, the restaurant owners and management will take the time to take responsibility for the decline in the quality of service and make the necessary improvements to polish up the tired-looking dining area.

In the meantime, don't miss out on the good food and just order the soups, sandwiches and meal plates for take-out, instead. I really like this place, and hold out hope for positive changes during this time...

Wow I've never been so disappointed in all my years that I have worked in customer service so I called them on the phone and I place an over-the-phone order I let them know I'd be there in 10 minutes not once did he say okay pick up inside so I drove through the drive-thru being this my first time there and I said that to him on the phone this is my first time someone referred me he still let me go through the drive-thru took my money then asked me to come inside to pick up when I get inside to pick up he hands me them and they were sitting right next to the drive-thru window wow all my years and it's a lot of years I am have been in customer service for 20 some odd years and never have I had any retailers or restaurants do that to me.... Thumbs down I am so upset now I have to drive on these roads but I need to calm myself before I drve..... obviously these people don't understand customer service and I need to get over...