Herbie's Cuisine — Restaurant in Covina

Update 3/30/22

Been a while since my last visit and hoped they kept up the service and quality of food. Thankfully they have. Some new faces again, but friendly and helpful. Still some issues with explaining ingredients in English, but effort is all I ask for. Lechon was still amazing and they didn’t forget the sauce this time! My second item for my combo was a bit of a challenge again. I tried a soup/stew type dish which was mainly “beef” and beef parts, like tripe and intestines. Sounded good, so I went for it and it was tasty, but also found it had liver also. If you don’t like the taste of liver, pass this dish, but if you like “rare parts of a cow” this is the dish for you. I enjoyed it, but liver flavor was strong and a surprise that I wasn’t expecting so took a second to get acclimated. Rice was really cooked well and paired well with the food. Free soup was again one of the highlights. Will be back again. ———

Food is still pretty good and the service has thankfully gotten better, but still needs a little more work. English no longer the issue, but trying to translate the ingredients of the food into English was a stretch but not too bad. Number of dishes to choose from was limited, probably due to Covid so not an issue but that was why i wanted to know what the options were. Normally i just order lechon and a goat dish. Today i ordered the two item combo with beef steak, lechon (crispy pork), rice and free soup. The lechon and soup were spectacular. The beefsteak really good and rice was rice. The issue? No sauce for the lechon. Totally disappointed when I got home. I still ate the food, but really missed the lechon sauce. I’ll go back for the soup and lechon but will make sure to ask for the sauce...

Please do not order any delivery from this place! Staff is very unprofessional in handling food delivery orders!! 😡😡😡 I placed an order ahead of time last night for delivery from doordash and I got a vmail this morning with a rude comment from a lady stating “to just cancel my order because they are too busy with their catering orders.” I called them to reconsider because the order was placed and I even have to pay doordash a tip. Seemingly, while the lady was talking, I hear background voices stating none of my orders can be accomodated because they allocated it all to their catering orders. Just because it is Thanksgiving Day, they gave more preference to customers who placed larger food orders. I am a customer too! Not any different from this other customers! I do not recommend this place at all! Ever! Your good reputation does not precede what other reviewers say good about you on this page because they are all a lie. Your quality of service is purely unacceptable and your customer service is...

I ordered a day before for palabok and I received the noodle as water down and no other ingredients besides green onions and hard boiled egg and some powdered meat. All these years I’ve been coming here I never had it worst . Sorry Herbie it’s not the same anymore like before , your staff is getting worst. It’s time for me to stop going to your place.i come to your place because I met you first day you took over this place herbie and that was running smooth then. And i come to your place at least 3 times a week and I don’t just get one thing but a lot of things. Your cashier on Saturday is something else I can tell you that , kabayan ko yun but it’s ok . If palabok is made that way I’ll just go some place else. And thank you for your hospitality and...