Subway — Restaurant in Dallas

Had to grab a quick lunch due to work schedule and decided to go to Subway through the drive thru. Paid $6.50 for the 6-inch deal of the day which was turkey and I asked for spinach and cucumber on italian herbs & cheese (kinda healthy right?). Well what I got was the complete opposite. Steak (very little at that) with only cheese and mayo on italian. Basically paid for chips and a drink. Took a picture and headed back to work with the drink. Went in the next day and the manager said very politely, sorry but the owner won't do anything in this case. Basically because I didn't call, save the sandwich, and retain the receipt they wouldn't have the common courtesy of doing something to "satisfy a paying customer " so I left and said I won't be back to this location. I'm not upset, I'm just warning y'all! Read the other reviews, this isn't the first time they gave the wrong sandwich to drive thru customers. And subway is a franchise, I wouldn't go back to this location, the owner clearly doesn't care about...

This location is very close to my house and there are a few items I like to get there. I am one of those persons who think there can be no excuse for a limited menu restaurant to ever be out of anything. To be out of any menu item means the manager has failed and needs to be replaced. Why have a manager if they are not managing, including doing inventory to be sure as not to run out of anything. More than once at this location, I have ordered only to be told some part of the order was not available. That happened today with the double chocolate cookies. It is the only reason i had for going there. Subway has very good cookies. I was very disappointed. Managers need to be trained properly and running out of any item should never...

They don’t read the instructions or prepare food to safe temperatures. I asked for my sandwich to be extra toasted and the meat was cold. The sweet onion chicken teriyaki is not supposed to be served cold. I went back in to ask for it to be fixed and they toasted the sandwich with the veggies and all. I went back in a third time and asked another employee to please remake it. The manager stepped in because the other employee who originally made it and then toasted it with the veggies on it started to argue with me. Why would you put the entire sandwich in the toaster with the veggies on it? I wasn’t being unreasonable. I simply didn’t want toasted tomato slices on my sandwich. I genuinely can’t stand...