I come to In N Out weekly, guilty pleasure. Usually it’s spot on and amazing. Unfortunately not the case yesterday.
Food was sitting on counter for several minutes before number was called. All the items was their, but the team had no sense of urgency at all last night. They was moving at a snails pace.
First order - got several burgers, all over cooked. Making the meat bland and not flavorful. Within the burgers got grilled onions, don’t know what went wrong. But the onions we’re honestly just decoration and had no taste. Last the fries were under cooked. Majority soggy and limp.
Second order - got a cheese burger to go with onions. Nothing hard, very simple.
Numbers are being called out, my number is almost up. As I see my food being handed off to the take out specialist. My order ends up on the floor instead. Several employees look at one another dumb founded on what just happened.
One the employees takes the food and puts the order back in. They then proceed to calling out 5+ orders after mine. No explanation to me when my food does finally come. No reason on what took so long for a simple cheese burger. Did not offer an apology for the wait. Was not smiling, nor made me feel valued at all. You can also assume and expect their was no refund.
Originally I was gonna give 4 stars for it was minor things. But then the last thing is what really irked me to write this review. Hence the 3 stars. I should score In N Out lower, but I just wanted to voice to In N Out. I love you guys, I come consistently for you guys are usually always consistent. But this last experience really left a bad taste in my mouth.
I will be coming back, but maybe not this particular In N Out unfortunately.
Hate to see something good and valued...
Read moreIn-n-Out – not just a burger joint but a celestial haven that transcends the mundane and touches the very essence of the human spirit.
The Double-Double, a gastronomic opus that doesn't just tantalize taste buds; it forges a connection to the heart. Imagine biting into a realm of flavors so profound, it's like a love letter from a forgotten era. The grilled patties and melty cheese aren't just ingredients; they're whispers of joy that echo through the corridors of your soul.
Animal Style Fries, oh, the golden messengers of bliss. Each fry, coated in a secret sauce, isn't just a snack; it's a pilgrimage to a sacred place where every crunch is a communion with the divine. It's the kind of experience that makes even the stoniest hearts ache with a longing for something they didn't know they were missing.
The Neapolitan Shake – a liquid sonnet that serenades your senses. Chocolate, vanilla, strawberry – it's not just a shake; it's a sip of euphoria that leaves an indelible mark on your longing spirit. Every flavor is a note, and the melody is an anthem of joy that resonates in the core of your being.
The ambiance is an embrace; it's the warmth of a thousand hearths that beckon you to a place where happiness isn't just served on a tray but woven into the very fabric of the atmosphere. The staff aren't just attendants; they're custodians of an experience so rich, it's like stepping into a dream you never want to end.
In-n-Out, where the most hardened hearts find solace and even the most soulless beings ache with a profound yearning. No mere restaurant, but a sanctuary of joy, a pilgrimage every heart should embark upon at least once in a...
Read moreEvery once in awhile, you come across a hero - someone who reminds you that there is still good in the world and reason to hope for a brighter tomorrow. This evening, Mike the microphone guy at the Daly City In N Out, was that man. Tonight, Mike was a hero.
My good friends and I, coming back from a truly raucous and righteous day at Outside Lands, first had the pleasure of meeting Mike at the pick up area to retrieve our respective orders. I got a cheeseburger with Dr Pepper. One in our party ordered a triple-triple. Another ordered milk. The atmosphere was electric.
We then left In-N-Out, that great bastion of California culture, to eat in our car. But alas! When we reached the car we realized we’d locked ourselves out. Under normal circumstances this would not be an issue as we were driving an electric vehicle that could be unlocked with a cellular device. However, in a great one-two blow, we realized that the only phone with an established Bluetooth connection to the vehicle was dead. Morale was low.
That is until we sought the help of Mike, that great lord of the light. During what must have been one of the busiest nights of the week, nay, the month, Mike agreed to let us use a charger in the back. This homie of homies, king of kings, allowed us to use a charger, empowering us to finally unlock our car. Though he may never read this, it would be remiss to not sing the glories of this virtuous man who, today, went above and beyond the duties of his post. Hats off to In-N-Out, and hats...
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