The Ubu pie is awesome as well as the Halo-Halo. They need nutritional menus that break down calories, carbs, fiber,etc. I use an insulin pump and I need to know the carbs and fiber of the menu. They could keep printed menus in store or do like most Fast Food Chains and download their menu and of the information to CalorieKing.com which has its data base available for the PDMs that are used to control the very best insulin pumps on the market right now. Jollibee is doing a great disservice to their diabetic patients. My insulin pump essentially functions as my pancreas and with accurate information available from most restaurants, grocery stores, and food brands I can eat like everyone else, but when I am forced to guess it makes my data either too high or too low most often and gives me poor readings. I highly suggest that all diabetic patients boycott Jollibee until they offer this simple data.
As for their other food....their chicken gives me the worst heartburn and lacks flavor. Their cheeseburgers are made of low quality processed meat and again have no flavor. And I am not Filipino and have no use for sweet (high carb/high sugar) spaghetti.
I realize the chains cater to the local Filipino population and only open in areas with a significant amount of Filipinos in the local demographic, but this chain is in America and the chain should consider adding menu items that will be a hit across a much broader demographic so they can continue to expand, and possibly move into areas with a smaller Filipino population, but popular with other demographics due to exposure to the brand. This brand is grossly limiting itself, and has the potential to be become a recognized chain across the United States. Canada, and even Mexico, but that means tweaking the menu for broader appeal. Carl's Junior is a great example of a chain that serves its normal menu across the country,but in the south they sell fried chicken, sweet tea, and roast beef sandwiches similar to those found in Arby's. This diverse menu came from their purchase of the Hardee's brand which was East Coast through the Midwest.
Back to the store: the establishment was clean, however the employee's at this location were not having a "Jolly Day," but instead were rude, intent on gossiping and using their cellphones.
Please note: my partner is Filipino and we were both disappointed enough that Jollibee only got part of our business for take out from this food court. 3 other restaurants benefitted from our business, but jollibee could have had all of our business. Another note: Panda Express right next door had the exact kind of menu that jollibee should have had with all of the dietary information broken out precisely even by all...
Read moreIt's jollibee. Need I say more? I don't know why some of these people are putting negative reviews as this is one of the better jollibee's in the area. Those people obviously have not ordered from McDonald's or other fast food places that can't even get your order right. I'm not going to say that this jelly bee is perfect but they really do go above and beyond to try to make it right if they make a mistake. They also have some of the best customer service and attitudes of any fast food restaurant I've ever been at. And unlike other fast food places, all the cashiers here actually speak English. I don't understand why people are expecting fine dining customer service from a fast food place. Most of the cashiers appear to be high school students and I would have to say they are doing a very good job for it being their first job. They really do try to get it right and be polite.
About my experience, I went there after work around 5:00 p.m. and the cashiers were very polite and knowledgeable. And again they actually spoke English well. Other than that, not much to say. They seem to triple check the order and my order came out correct the first time. I don't go to fast food expecting decent service so I was pleasantly surprised when these people were actually trying their best at their job. I don't know if it's management or a corporate thing but they're really doing good on their customer service here. Just because someone is a bad customer doesn't mean that they didn't receive good...
Read moreJollibee is a Filipino fried chicken chain but from the fried chicken perspective you probably won't be able to tell it's Filipino except the they offer chicken with gravy.
It's usually really good fried chicken that's crispy and I do like the dark meat.
However this time I'm reviewing the new chicken tenders. I had cravings for Raising Cane's but the new one closeby is not opened yet so I decided to try the new tenders offered by Jollibee. I think the tenders are delicious and very tender inside but I do wish they offer better sauces such as the ones offered by Chick-fil-A or Raising Cane's. So my tip is to bring your own sauce (leftover from Chick-fil-A r Raising Cane's).
In general I'd recommend the regular legs/thighs but the tenders are not bad.
The place itself is in the mall food court so it's usually crowded and the in-store seating is extremely limited and the food court itself can be crowded too.
The line can be long but they move fast and the orders are distributed fairly efficiently. The parking for the place is also difficult to find but you'll eventually find a spot because it's a mall albeit you might have to find...
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