Bagel Street Cafe — Restaurant in Danville

I’ve been going to this Bagel place for 20+ years, it’s nice to see a small owner still in business in this area and IMO they are the best bagel place around. I’m utterly shocked to see the recent comments attacking the male owner trying to call him racist, if anyone actually knew this guy you’d know that he’s a refugee immigrant who’s has employed an Indian baker for over a decade now.

In fact I’ve personally seen one incident where he fully refunded an African American for their order because they felt being charged for the extra bacon they asked for being unjust, so not only did they get their meal for free they received a full refund in cash. Honestly the way the African American was talking to him was racist, while also trying to make a scene to scare away other customers and making comments of the “Asian trying to put one over on them etc…”. If I was the owner I would have told them to pound sand and leave but he was kind enough to refund the order, as well as diffusing the situation.

I suspect this owner is being targeted for some reason as I saw another post on Next Door from some lady who posted something about the owner saying something derogatory about Indians to her husband, so not only did she post something that she did NOT personally see or experience (hearsay from her “husband”) but she was also trying to cancel the business by encouraging people to stop going there. 🙄

If you’ve ever been in the store they rarely ever have a chance to chat with anybody as they are always either doing something, taking or...

I recently had the unfortunate experience of visiting this location, and I must say, I was extremely disappointed by the service. The atmosphere of a bagel shop is usually warm and inviting, but that was far from what I encountered.

An older gentleman who appeared to be part of the staff was not only rude but also exhibited overtly racist behavior. His lack of courtesy was astonishing, and it made my visit uncomfortable and quite frankly, unacceptable. It's disheartening to see such attitudes in any establishment, especially one that should be focused on community and inclusivity.

I hope the management takes this feedback seriously and addresses the behavior of their staff. Customers deserve to feel welcome and respected, and unfortunately, that was not the case during my visit. I won't be returning...

This place has the worst customer service ever. My friend ordered a pizza bagel, and she was asked if she wanted pepperoni and couldn’t understand because the only worker there had a thick accent and we weren’t able to understand her. My friend doesn’t eat meat, and she didn’t understand that the lady had put pepperoni on her bagel, and we asked her to kindly take it off. She said she would still charge us for the pepperoni even though we were asking her to remove it. Then she started yelling at us, saying that she asked us if we wanted pepperoni and that she’d still charge us. She was furious and angry and was being very rude. We said we didn’t understand her the first time and don’t understand why we’re being charged. Don’t go to this place. Worst experience I’ve ever had...