Juice Zone — Restaurant in Danville

I have been a customer for many years and spent a significant amount of money here. My last few encounters have been the worst I’ve ever experienced. Even though they see me frequently and know I’m a returning customer which makes this even worse. ( The owner wasn’t present either times)

I did an over the phone order of my normal order not only was it wrong. It was a size too big when I asked for them to remake it. The worker said that she was not able to. She then went to ask the larger blonde Caucasian woman who was managing at the time if they can remake my order, she said no that it was my fault. I must’ve said it wrong over the phone. If I wanted a juice I would have to then re-purchase it. I told her if the owner was here the owner would have no problem remaking my order because of all the business I bring the manager, then responded and said no she wouldn’t so not only did. I double pay for one medium drink. (38 dollars) The customer service and care was very poor.

Then another time I went in there to order a juice press for my significant other whom was very sick at the time. It was 6:15 I asked what juice would they recommend for someone who is fighting fever and or sickness. She responded and said no sorry no recommendations and we have already started breaking down our juice machine. (Which the worker looked back when she said that and then her co worker quickly went over to the juice machine to purposely start breaking it down because I was ordering.) mind you they don’t close until 7:00.)

I’m not sure why I’m being handled so poorly or why the workers feel so comfortable mistreating a long time customer. I just hope that the owner sees this and re trains these employees because I’ve given up on ever buying from here again. It’s truly unfortunate how a customer of 5 years is pushed to feel this way. Life and food is very expensive as is and there’s no time like now to make sure that you’re treating and valuing your customers with the upmost customer service. When there are so many other places people can do business at.

Moving forward I hope that this isn’t a recurring issue with anyone else. I would hate for anyone to feel how I felt. New returning or visiting customers. Although I’m upset from these terrible experiences. I’m hoping this can be used as constructive criticism and feedback to make sure this doesn’t happen again. Blessings to all parties involved and may your business continue to thrive and flourish as I...

Whoever lady works there on Friday morning is so rude. There were two other costumers inside the store when I came in. It took here 3-4 min to come and take my order - which is ok. Then she made and handed the orders for the other two customers who stayed in the store. Then a third came in. She took his order and made his order while I was waiting for mine. He took his order and left. I was the only one left in the store. She told me “please wait outside” I was surprised as she didn’t say that to any of the other costumers. I asked why and she replied because when people see you in the store, they won’t come in. I was chocked and stood outside for a min and didn’t feel that is right. I was about to go in and cancel my order when I saw coming out in a rush and left the drink on the outside table and not handing it to me - I was in front of her. I told her that was so rude. She replied back “I don’t want you to come to this store again - I don’t want to see your face”. I’m really shocked from what has beef said to me. Note - I always go there and I always stay outside but thought people can stay inside when I saw others staying in. That was so bad experience - won’t be going...

Everything on the menu of options probably tastes great. They don’t disclose the primary base ingredients that go into their “smoothies” which are more like runny milkshakes. I’ve asked different workers on different occasions what the base is, they always reply “it’s a lactose free smoothie base”, when i asked for an elaboration she said “thats all i know, you can ask the manager on friday”. When i first tasted their stuff I understood there was a lot more to the Bee Blueberry than “Blueberry, Bee Pollen dbl protein”. The price is not obviously not cheap but it’s what you’d for a smoothie in the area. Don’t come here for a smoothie if you want something healthy, though their fresh pressed fruit juice is probably a...