I placed a order on March 31st at South Wic location for the mobile hotspot. After waiting for over 30 minutes and getting text messages saying my driver was in the neighborhood and my driver is pulling up but never even laid eyes on the driver. In fact I was getting ready to call and find out what was taking so long. Then my phone rang and it was Foodlion asking me did I order a pizza? I said yes I have been waiting on them for awhile now. Thats when she says well I have your order and the driver just dropped it off. She began to explain to me that she told the driver no one ordered a pizza here and he told her oh well its paid for so you can have it. She said she told him that they are out there somewhere since they paid for it already. Next thing she knew he laid it down on the counter and left. I never got a call from Dominios and the instructions on the box clearly says leave on top of car not to mention the website says to park close to the carwash. I just don't understand why your driver would just give our order away and then make the comment it has been paid for. So not only was my order cold but it was also given away when I was sitting exactly where I was told and no one said anything about going into FoodLion or even parking close. I called the manager and told him what happened and that Jerome, the driver, not only did he give our order away but he never even tried to make contact with me. It really upsets me that he would just give our order away to just anyone all because it's been paid for in advance. I don't even know who all handled my order before I finally got the call from Foodlion. It's a shame that Foodlion could call me and Dominions couldn't? Another thing that's bothering me is my personal information is on the box so that means whoever handled the order could see my phone number and name. Your driver had no right to give our order away to just anyone all because it was paid for in advance? This whole situation is not only terrible customer service but the food was so cold by the time i got to it my wife and I couldn't even enjoy it. That driver needs to be fired and the manager needs help too with his customer...
Read morePurchase the Italian sausage bowl, note on the attachment menu picture the bowl is filled to the brim, the menu states it comes with sauce, Italian sausage, pasta an spice, now to what I ordered an received. I added beef an pepperoni, an green bell peppers an onion an cheese. So the dish should have three times the meat an additional veggies. I received a half empty bowl, maybe three pepperoni, a few chucks of beef an sausage, an maybe a few pieces each of the veggies. With the adds it should have been a meat in every bite, an the bowl overflowing. I paid $10. For a half empty bowl with pasta an very little sauce an cheese, wasn't enough of anything else to mention. I called an picked up, for SB road doesn't deliver here, an I won't support the other location by the time they deliver it's usually 2 hours, I started to call an complain, they'd tell me to come get another an bring the other back, so it's my responsibility to go to them, so they can fix their poor customer service, if you got a brain you know that's wrong, so here is my complaint , let's see if I...
Read moreThey don’t use gloves. None of them! The woman cutting pizzas dropped her hair in several orders while she was cutting them. I asked for my drink and she popped her lips and said “I can read” I said nah that’s not how u talk to people only for the manger to tell me not to ever come back! I took a video, I’m not sure if I can post it here but I will be reaching out to corporate in the morning. Very rude and disrespectful people in there tonight. The young black guy working didn’t say anything wrong not did he do anything wrong! but the 2 white people need an attitude adjustment when dealing with the public. In the video the black man that’s waiting on his food about to come out had to speak up about how she used her hands to push his food back in the box. If you eat from here and get sick You know why! Never again will I get anything from dominos on 58 across from...
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