Jersey Mike's Subs — Restaurant in Danville

Since the first time I entered Jersey Mike's in Danville, IL; I have been treated like a member of the family. Amanda, the manager, and Chelsea always treat me with kindness and friendly banter. On one occasion, Amanda asked and why I had a hat on and I told her I was waiting for my hair to grow back after chemo. We chatted and she said she was also a cancer survivor. Of course, we started talking about wigs and I mentioned that I had two but they wouldn't style right. Months later, I was buying sandwiches again (my husband and I love the sandwiches and the small cookies) and she noticed I was acting sad. She asked and I told her I had just found out my cancer was back and started crying. She gave me the biggest hug and said she would help me any way she could. She even offered to fix my wigs so I could wear them when I lost my hair again. Yesterday she not only gave me back my repaired wigs, she brought me several of her own for me to use to give me some variety. This is kindness above and beyond anything I ever expected. I appreciate the wonderful atmosphere and the friendly treatment at this establishment and will continue to purchase...

This is my second time ordering your sandwich in Danville, IL and it’s been very disappointing. Had 5 employees working, I was the only one in the place. I ordered a clubsub #8 and the first one had too much mayo about an inch thick they didn’t ask if I wanted it done Mikes way. The second time they had the sandwich ready and it fell apart when they were wrapping it. Instead of fixing it they just wadded it up in the wrapper. You need to train the folks better. I realize you’re new, but customer service is not good! Please train them properly and watch them for a while they are broke in. They were talking about I’m not cleaning that, it ain’t my job! I love Jersey Mikes in other towns like Naples FL. Send help!!!

It happened the day of my writing the review at 330pm. I have a picture of the...

The foods alright but don't expect to get your food in a timely manner. If you order online the time it gives you is always wrong add 30 mins they will even tell you that when you get there on time! This is my 4th time coming and I have always had to wait over 20 mins even with only 3 customers in the store. The layout with the rope line is less than ideal, if there is a line of people ordering then good luck getting your kid to...