Papa Johns Pizza — Restaurant in Davenport

This is the worst Papa John's in the Davenport/Bettendorf area. The only reason I ordered from here and stopped some time ago is because it was closer than the Middle Road Papa John's location(the one where they don't serve you stale cheese purposely and then laugh when you call to let them know it made you feel ill) which I've always ordered from. 5-stars all around for the Middle Road location, they don't mess with your food and great service. I feel like the Brady location serves you based on your race and in my case I'm American but brown since I'm a 5th generation Mexican/Spanish American. This is what happened I ordered a few weeks for the first time in a long time. I ate one slice and got ill(diarrhea), I called the store and the lady who answered had known exactly what pizza I ordered without even telling her what pizza I ordered and had even had the audacity to start giggling. I asked for a credit but was hesitant on even using it. Well I used it today and the service was horrible, the lady was rude. The pizza was made poorly, on avg. one pepperoni per slice with minimal toppings(check out photo), the least amount I've ever seen in The Works pizza. Here goes the best part though, some friends and I ordered a few more times after my initial order, 2 times through my Spanish/Mexican American friend account and 2 times through my European/American friend account. All I'm going to say is the results were not pleasing. Maybe some of the workers aren't happy with themselves or maybe they are having a bad day but please don't mess with people's food. Maybe it's not even about race and it's just a really bad store. I DO NOT recommend this place....

So we received coupons Papa John’s the mail last week and decided to order pizza tonight. We were told they would be ready in 40 minutes. My son went to pick them up. He called a few minutes later and explained that the coupons were expired and would not be accepted, they already had him pay the $63 for the pizzas and it was going to be an additional 30 minutes. So I called the person on the phone was not professional in the least, she explained that the coupons expired 10/31. Fair enough, the franchise doesn’t mail out the coupons, so it seems that the corporate offices made an error. So I asked why my kid was told it was going to be an additional 30 minutes when we were quoted 40 minutes at the time of our order. She yelled at me me and said it was their service that did that and that they are 120 minutes out on pizza’s. Once she got loud, I had enough and I asked why she had my kid pay for his pizza before he got it. I then said that I wanted a refund and she said “Just cancel your order”. I sent my son back in to get refunded and she yelled at him about me. That is completely unprofessional. So I went there to get her name and her supervisor’s name. She refused to give me the names but did say she was the manger. I do intend to follow up with...

Called to order pizza and was told it would be a 40 min wait. Sent my son with coupons to pick up the pizza that we just received in the mail last week. When my son went in the coupons were expired and they told him it would be another 40 min wait. My husband then called and asked about the coupons and why we were quoted such a bad wait time and the lady that works there who will not tell us her name or the managers name became extremely rude and told him it wasn’t her problem we received expired coupons in the mail a week ago and it wasn’t her problem that we had another 30 to 40 minute wait on the pizza that they were just too busy. My husband then told her that he would like the card refunded and called our son to have him go back in.. The lady working then screamed at my son told him to tell his father to never speak to her like that again. My husband went up there to find out her name in the owners name she refused again. I will be commenting on every form I can find about the nameless woman who has been rude to us other times than just today. Worst service ever… she obviously knows it since she won’t...