Sushi Sake Sheridan — Restaurant in Davie

This review is based on factors of my personal experience that were unenjoyable and even disrespectful at times.

I have dined at several Sushi Sake locations all over Miami, and as a restaurant content creator and independent reviewer, it is clear that THIS location of Sushi Sake has their nose in the air and is all about outward appearances rather than actual good service. My visit was on Mother’s Day 2025.

SERVICE: Front staff, management, bartender, runners: 0/5 My waitress: 5/5

Immediately upon arrival, it already was off to a bad start. Their front entrance doors were either stuck or locked to the outside, as when I got there I tried opening the door and it would not budge. There were people inside, a worker clearly saw me at the door trying to open, he made eye contact and kept walking.

Perhaps I wasn’t dressed fancy enough however there is nothing fancy about Sushi Sake and I was just going to have lunch there by myself. I then call the restaurant to see if they are open, because I saw balloons I wondered if perhaps it was a private event.

The lady on the phone says “Are you sure you’re at the right location?” Meanwhile I’m literally at the front entrance. They then come outside and I think “it’s fine, mistakes happen” but I really should’ve just left. Also, that high school looking boy definitely should not be working there or at least be trained.

I am escorted to a table, by who I presume is the manager. It didn’t seem like she was sorry at all. She gives off quite a fake aura, as if she’ll turn her back and start talking ill about you after smiling in your face. Something very phony about her and the rest of the staff.

I will say the only bright side of this visit was my waitress Jubeka (she’s from Uzbekistan) I believe her name was. She was so kind and sweet, and clearly knows how to treat people. Her team could learn a thing or two about hospitality from her.

FOOD & DRINK: I ordered a lychee martini of sorts, specifically the unspicy version and though my waitress put in the right order (which she showed me), it was clear I got a mojito with mint leaves and a lychee garnish & spicy to top it all off. All of which is in fact another drink on their menu. So bartender essentially got everything wrong. I send the drink back, my food arrives and I begin to eat.

Why am I, as the customer, having to tell the bartender how to make my drink that the establishment they work for invented? Mind you it was my first time getting that specific drink but even I know the difference between a mojito and martini.

Sushi roll is just fine, I got the crunchy tuna, it’s no better than any I’ve gotten anywhere else. PS: they upcharge $1 for any sauce - ridiculous but I understand it’s across the board for Sushi Sake restaurants. Still wild.

I’m almost finished with my roll and still no drink. At this point I think of canceling it but it comes out. It’s the right drink, but still spicy. I don’t have the energy to even send it back again, I pay and leave.

FINAL NOTES:

The decor was very pretty, good presentation is great but the staff energy and lack of hospitality professionalism really puts a damper on that. You could look as fancy as you like, but you do not exude anything genuine.

Sushi Sake in general is eons away from being a “fancy restaurant”, but this one takes the cake for fake façade over service. And I find it crazy to treat people that way when you’re not even the only sushi restaurant in the plaza you...

This was hands down the most insulting restaurant experience I’ve ever had. Went to lunch with coworkers, and while sharing a $14 appetizer — a plate of imitation crab, no less — we found a long, straight hair mashed into the food. Not on top. Buried in it. We calmly brought it to the waitress's attention without attitude and didn’t even ask for a replacement — just wanted it removed from the table.

Instead of apologizing, she brought over the manager, who didn’t just dismiss our concern — she accused me of putting my own hair in the food.

Let’s pause there.

I have tight corkscrew curls. The hair in the dish was long and straight. The appetizer was nowhere near me — it was across the table. And yet, with a straight face, this manager doubled down and said, “Yes, it’s your hair.”

She humiliated me — publicly, in front of my coworkers — over a $14 plate of fake crab. Meanwhile, we were literally her only customers at the time, had already ordered multiple apps and drinks, and were getting ready to order full meals. That table was a solid sale. We’re the kind of group that tips well, eats well, and treats staff with respect. And still — I was blamed, gaslit, and disrespected.

This wasn’t just poor customer service. It felt personal. It felt targeted. And it was absolutely unacceptable.

If you value hygiene, dignity, and not being falsely accused in public — eat anywhere else. This place doesn’t deserve your business. In response to the false claims made by the owner below:

Let’s start with the facts — the dining room was completely empty. My group was your only table. When I pointed out that there was a hair embedded in the appetizer, your manager came out and immediately accused me of being the source. I asked her directly, “Are you saying that’s my hair?” and she said, “Yes — it’s obviously your hair, it came out of your head.”

Naturally, I raised my voice. Who wouldn’t? The hair was in the middle of a shared dish that I wasn’t even eating. Somehow, my hair — which looks nothing like the one we found — supposedly teleported into the food?

And what exactly was your manager hoping to accomplish by coming out to confront me? That move alone speaks volumes about your lack of professionalism — as does your response here, which only reinforces everything I experienced.

Also worth noting: my review isn’t the only one mentioning hair in the food or roaches in the rice. Maybe focus less on deflecting blame and more on fixing...

We visited this sushi restaurant and were completely shocked by the unprofessional and offensive behavior we experienced. Upon finding a hair in our appetizer, we politely brought it to the attention of our server. Moments later, the manager approached our table and, instead of handling the matter professionally, looked at one of our guests and said, “The hair is curly and no one here has curly hair but you.”

(Edited to add more context based on the business’s response.)

While we appreciate your attempt to address the situation, it’s important to clarify what actually occurred. When we reported the hair in the dish, your manager did not come to explain hygiene protocols. What she did say—loudly and clearly—was, “The hair is curly, and as you can see, none of our staff have curly hair.” When my coworker asked if she was implying it was her hair, your manager replied “yes”—twice. That’s not a calm explanation of hygiene standards. That’s a direct, unprofessional accusation in front of other guests.

Naturally, my coworker felt humiliated, disrespected, and embarrassed. She responded in a way that expressed her frustration and hurt—and rightfully so.

Let’s be clear: the issue here was not just the presence of a hair in our food, but the discriminatory and inappropriate way your manager handled the situation. That moment could have been resolved with grace and respect, but instead, it escalated because of the lack of professionalism on your team’s part.

We stand by our account, and hope you take real steps toward ensuring all guests—regardless of background—are treated...