Tonight my boyfriend and I had dinner at Ronin, a place we frequently visit, and experienced a different type of service this time. The first few times we’ve been we’ve had amazing service. The servers were always generous and helpful, however tonight my server was not like the others. We had a guy server who we’ve never seen there before, no big deal until we sat there for 20 minutes without any service before being helped. Once we were helped we ordered right away and the server was not all there. We ordered a high class bottle of sake and normally all the other servers would bring a container of ice with the bottle to keep it cold, however ours did not. We had to ask for the side container of ice. When it came to the food service that was the worse part. We sat there for 45 minutes before receiving our food to which we watched a table who came in after us get fully served drinks and food before us. When the food came I noticed one of the rolls I ordered was wrong, I brought this to his attention and he said he made the mistake and would fix it & he did, however when we received our bill we noticed we’ve been overcharged for the 5 rolls we ordered. We also brought this to his attention and he did nothing to help change the price or to help us understand why we got overcharged. We said something to another girl server working near by and she was generous to offer us management and constantly apologized for our bad service but we told her it’s not her fault, she wasn’t our server. We did pay for the bill given to us but it has aggravated us to be treated like this by someone so new. We love this place and do not want to stop coming because of this. Other than the service provided tonight we do enjoy ourselves whenever we come to this restaurant. Ronin is always our go to sushi place.