Macker Seafood — Restaurant in Daytona Beach

This place is basically in the woods, I go there on the regular caz I like the food. It’s not the best but the price is not breaking the bank. Everyone is nice except for the tall feminine dude that sport the long surfer hair and always poorly dressed for the occasion! After placing my order and patiently waiting for it, when the order finally became ready he gonna ask if I place the “#15”, my respond was I’m not sure what the number is as the guy didn’t give me a number, before I could tell him what I order he gonna get mad and said “”U PLACED AN ORDER AND DONT KNOW WHAT U PLACED?”” I was speechless while he stormed away telling me he don’t appreciate the attitude after I barely said two words to him. The other guests standing in line was just staring at him. After I told him he has poor customer service he said he hopes I enjoyed my food with his eye poking out at me. Lol. At that point I literally was ready the leave the food on the counter and step out Caz My appetite had died. I’m not a confrontational person which is why I just left without saying another word to this man. Obviously they are just “doing a thing” Caz they know nothing about customer service. I was in no way being rude rather than just waiting on my order but I can honestly say this customer will NEVER go back there ever again! PS: Place is in the woods so I guess you just have to expect...

Service was terrible,,,waitress said that they only had 2 blue grabs left, well hell 95% of their menu is blue grab something. 🙄😬 took about an hour to get our food. And NO they wasn't busy, 6 ppl at tables. The crab legs was good fresh, shrimp was good but the corn cob, slaw(browned) 😬🤢, my son and his wife said their veggies were way under cooked, sweet tea was old. We had to ask for silverware twice, had to ask for napkins and ask for a couple of krackers for the king crab legs and got 1 and 2 sets of small shears and was told they was running short on them, by the time we asked for krackers there was no one in there other than us. I am so aggravated with Mackers, my son was in for vacation and I wanted to take them to a local place so he could see the difference between local fresh seafood and the big chain places that he is used to being landlocked in KY. I don't understand what happened with Mackers, wife and I stumbled on this place couple of years ago and their service and food was top shelve, it was a fish market store back then also, I did notice that, that part of them was gone, just a wanna be restaurant still physically under construction. Won't be going back....

Was very upset and displeased unfortunately. We came in and they were busy I’ll give them that, we understood though. We got forget about for an hour. Served drinks that were flat and they were out of straws. When they realized we still hadn’t ordered they rush to get our order and then told us that they were out of corn and cocktail sauce. They rushed our food because at that time we had been there for almost two hours. Potatoes nor eggs were cooked all the way through. Me being 25 weeks pregnant I was nervous to eat the shrimp and crab. $150 order nothing right, two hour wait with small kids, flat drinks etc. was just overall upset. Then when going to checkout they redid check to add my drink….: couldn’t even offer a free drink after the wait and quality of food. The owner was super super nice and she had great customer service but unfortunately nothing could make up for the price and quality of food we received. We usually come here on vacation but haven’t been to this new location. Unfortunately probably won’t be returning . Should have been told about being out of all of the items when we first came in and we probably wouldn’t have spent so long waiting as we would have went...