68% of customers don't return not because of product dissatisfaction but because of not feeling appreciated. An owner remedied an issue when the bartender didn't even offer to and he was professional, and even kind about it. The issue was the portion. The second arrival of the same item was immediately noticeably more, even though he told me they're prepacked. (At the end I found out how well he actually handled the issue, (muchos kudosd), and I ended up having a better time than I was originally planning, and would have had I not said something and had he not been a good...
   Read moreStopped in on a Friday for a friend's birthday. It was karaoke night. Absolutely amazing. We also ordered dinner before the crowd got in. My husband ordered the wisco burger and I had the walleye hands down my favorite dive bar to come and get food. Now I will legitly drive the half an hour to come back, bartenders absolutely amazing! They knew exactly what I wanted to drink and it was my first time there. So if you are in the mood for Great dive bar with an amazing atmosphere, great people to talk with that are friendly. Stop on in You...
   Read moreWas s good experience until the 6pm bartender on Monday 1/21/25 came on duty. Directly went and changed all TVs to sports blocking the presidential nomination. I asked politely can we have one TV with it on. She said no I don't do politics. You can go to another bar for that. Apparently she just did voice her politics to the patrons sitting at the bar. A bar is a mixed group of people and personalities. It's not up to one bartender to decide that for them. And she was not the owner. So we left and...
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