Potbelly — Restaurant in Dearborn

Okay I'm going to give y'all the honest truth about pot belly on Michigan now I'm not going to lie sometimes when you go in there they act like they don't see you They don't really greet people as soon as they walk through the door especially when it's nobody up in there cuz they don't get no customers like that nor does subways and tropical Cafe and two they lied about the dining and they do have dine in they have tables outside and in the inside Three they parking is crappy They need to redo the whole entire parking lot You can hardly even see the yellow lines motherfuckers part too close to your car so it's best to park all the way in the corner and for you can't call in and place an order obviously You got to go in there or you got to place it on door dash or overeats and I believe you can't use a bathroom unless you purchase something so you know how these restaurants are nowadays They don't want to use any nasty ass bathrooms unless you give them some money trying to hustle everybody pockets but they get a three out of five stars cuz it's not that bad but they want to up the prices on food but they don't want to give you what your money is worth which I don't understand white America but that's just what we the times we live in and this is the honest...

I've never had an experience as poor as the one I had here. I walked into the store as the only customer and went to the line to place my order. After telling them what I wanted the two ladies at the front motioned me down to the employee at the sandwich making station who then told me to "wait just one minute". Another customer came in after me and preceded to skip the line, walk directly up to the register and place an order.

To my surprise, the employee started making his two sandwiches before making mine without even acknowledging that I had been standing there first or giving me an explanation as to why this was the case. The other customer even went so far as to acknowledge that he had not placed an online order. In all my life I have never seen anyone do that or felt so disrespected by a sandwich shop. Their service is awful, I do not recommend.

I'm sure they'll respond with a copy-and-pasted response of "we are sorry you didn't enjoy your experience and we strive to be the best we can, come back next time so we can make it...

I come into Pot Belly often & was just there yesterday. The food is good but I don't like how some of the employees treat other employees. There are 2 African American women who work there I believe one of them may be a manager and the other I've seen do various jobs. I have seen them both talk down to this younger dark hair girl that makes the sandwiches as soon as they come out. This younger girl is always very nice and polite. Yesterday when I was in there. I witnessed The younger girl asking the coworker something about one of the sandwiches and the lady with the red hair came back with a very snotty and rude comment. I felt very embarrassed for the younger girl. I've witnessed this also by another woman who I believe is the manager who totally just disrespected this younger girl. Nobody deserves to be talked that way, at least not in front of the public if there is an issue, talk to them Privately. If I see this again, I may just call out that person while standing in the store For treating her...